Videogame Dota 2 will not connect in Advanced Mode

Grenlog · March 29, 2013

When I try to play the valve game Dota 2 with Online armor in advanced mode, the game will not connect. I've tried adding the steam folder to the exclusions list but that didn't work. When I run Online Armor in standard mode, the problem goes away. I have logging enabled, and nothing shows up as blocked at all in the online armor firewall logs, or in the program logs.

GT500 · March 29, 2013

Do you have issues launching any other games through Steam?

Grenlog · March 29, 2013

Do you have issues launching any other games through Steam?

I'll try when I get home, but I played a game successfully earlier today under advanced mode, but the next game, a different server IP I guess, didn't work at all. I noticed it not connecting, switched to standard mode, and it loaded no problem.

Grenlog · March 30, 2013

CS:GO connects fine in advanced mode. It's the only other multiplayer game I have on steam.

GT500 · April 2, 2013

We'll probably need some logs to see what the problem is. Please open Online Armor, go to Options in the menu on the left, click the little check box to enable debug mode, restart your computer, and then try reproducing your problem with Dota 2. After that, please ZIP your entire logs folder (normally C:\Program Files\Online Armor\Logs), upload it to a website such as DepositFiles/BayFiles/etc (which one you use is up to you), and then copy and paste the link to download the file into a reply (or you can send it to me in a Private Message if you don't want the link posted publicly on the forums). Note that, if you don't have a utility such as 7-Zip, WinZip, or WinRar that you can ZIP files and folders by right-clicking on them, going to Send To, and clicking on Compressed (zipped) Folder.

Grenlog · April 3, 2013

We'll probably need some logs to see what the problem is. Please open Online Armor, go to Options in the menu on the left, click the little check box to enable debug mode, restart your computer, and then try reproducing your problem with Dota 2. After that, please ZIP your entire logs folder (normally C:\Program Files\Online Armor\Logs), upload it to a website such as DepositFiles/BayFiles/etc (which one you use is up to you), and then copy and paste the link to download the file into a reply (or you can send it to me in a Private Message if you don't want the link posted publicly on the forums). Note that, if you don't have a utility such as 7-Zip, WinZip, or WinRar that you can ZIP files and folders by right-clicking on them, going to Send To, and clicking on Compressed (zipped) Folder.

I've uploaded the logs to bayfiles (going to send you a pm with the link). I went into the watch live game in the Dota 2 menu, which throws you into a player perspective of a game in progress, and not all the live matches had trouble connecting. I was able to reproduce the issue on this live game. Here's what the in-game log said, which I supposed is useful to you only for the troublesome IP address:

Connecting to public(208.78.164.235:28093) ...

87.015: Sending UDP connect to public IP 208.78.164.235:28093