kamry2009 1 Report post Posted April 8, 2013 hi who can i know if my EIS work without any problem ?how can i give you report? about online armor+anti mlware to confirm if they work well or not? Quote Share this post Link to post Share on other sites
GT500 594 Report post Posted April 9, 2013 If you just want to test and see if protection is working, then you can use the EICAR test file. Emsisoft Anti-Malware will detect it and offer to block it when you download it. Quote Share this post Link to post Share on other sites
kamry2009 1 Report post Posted April 9, 2013 no you dont under stand me i want to give you a log about online armor+anti mlware to confirm if there any problem not about protection but about eis module >>is there any tool that i can use to give you report about eisalso other problemOn Tue 09/04/2013 12:19:26 ? GMT your computer crashedcrash dump file: C:\Windows\Minidump\Mini040913-01.dmpThis was probably caused by the following module: oanet.sys (OAnet+0x2EB8)Bugcheck code: 0x1000000A (0x680063, 0x2, 0x1, 0xFFFFFFFF806FFA2A)Error: CUSTOM_ERRORfile path: C:\Windows\system32\drivers\oanet.sysproduct: OA Helper Drivercompany: Emsisoftdescription: OA Helper Driverwhen i use pale moon>>Id: 72530Name: MINI040913-01.DMPPath: C:\WINDOWS\MINIDUMP\Result: Submitted successfully Quote Share this post Link to post Share on other sites
GT500 594 Report post Posted April 9, 2013 There are ways of collecting debug information to send to us, but if Windows crashed then it would be best to send us the crash dump rather than debug logs. Would it be possible for you to send us that minidump that is referenced in your post? C:\Windows\Minidump\Mini040913-01.dmp Quote Share this post Link to post Share on other sites
