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online armor is blocking hotfax


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For some reason, onine armor is preventing hotfax from functioning. There is no evidence of it and no pop-up comes up to show it. There's nothing in history showing it either, but when I disable online armor, I'm able to send faxes whereas when online armor is enabled, the fax program hangs and has to be ended using "end program" in the "task manager".

 

Was wondering what can be done to fix this?

 

Thanks.

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Hello,

 

please open Online Armor and go to Options in the left menu. Now go to the tab Exclusion. Please add the program/install folder of your hotfax software to the list and turn on the option to include the subfolders.

 

Now please restart Online Armor and try again to use the hotfax software.

 

Is it working now?

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