hawaiianlungs

Trojan BHO BProtector C (B)

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Download AdwCleaner and save it on your desktop.

  1. Close all open programs and internet browsers (you may want to print our or write down these instructions first).
  2. Double click on adwcleaner.exe to run the tool.
  3. Click on Delete.
  4. Confirm each time with Ok.
  5. You will be prompted to restart your computer. A text file will open n Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  6. Attach that log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
  7. If you lose that log file for any reason, you can find it at C:\AdwCleaner[s1] on your computer.

Download Junkware Removal Tool and save it on your desktop.

  1. Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  2. Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  3. The tool will open and start scanning your system.
  4. Please be patient as this can take a while to complete depending on your system's specifications.
  5. On completion, a log is saved to your desktop and will automatically open.
  6. Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

Download ComboFix from Link

Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

!!! IMPORTANT !!! Save ComboFix to your Desktop

NOTE: ComboFix is an advanced utility, and is not like traditional automated tools. It will delete anything that it knows is bad without asking for confirmation, it will save backup copies in it's quarantine automatically, it will restart your computer, and it will produce a log that allows me to analyze and determine if there is anything left over. This log will not contain any personal information, or information about any of your documents, pictures, music, videos, etc. It only compiles information on which applications/drivers/etc were installed within the last 30 days, any applications that have certain properties that could be used for malicious purposes, and most of the load points on your system that can be abused by malicious software. If there is a false positive, and something gets deleted that should not, then I can write a script for ComboFix that will tell it to restore specific items that it deleted.

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
    See HERE for help
  • Double click on Combo-Fix & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.


**NOTE: (This applies to Windows XP systems only) If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

RcAuto1.gif


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

whatnext.png


Click on Yes, to continue scanning for malware.

When finished, ComboFix will produce a log.

NOTE:
1. Do not mouseclick combofix's window while it's running. That may cause it to stall!
2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.

Attach logs for: (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

  • ComboFix (C:\combofix.txt)


Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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Here are two of the three files you wanted.

 

When I ran combofix, renamed, Stage 1 was OK as was stage 2, stage 3, and stage 4.

 

Then I guess it ran stage 5. It took an extraordinarily long time. I stopped it after 30 minutes. The directions said times from 10 minutes could double. So I thought 30 minutes was too long. Should I let it run longer? Is something wrong?

 

I have Rollback installed on my computer. It is similar to GoBack. It is a system restore replacement, although system restore is running. I am not sure what system restore is called on Windows 7.

 

So what should I do next?

 

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I rebooted the comput log.er then I ran combo-fix again. It worked through all stages.

 

My computer restarted, then it said to run no programs until combo-fix was finished. It never finished.

 

After the reboot, it ran for 30 minutes again. I stopped it. Should I let it run more?  It looks like it gets hung up.

 

So no log.

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I ran combo-fix twice. It is very slow.

 

The first time, it got hung up on stage 5.

 

The second time it went through all stages.  It stopped on deleting folders. I let it run overnight.

 

The next morning I noted that my computer had restarted. I entered the password to start the computer and Windows started fine. Combo-fix came up saying it was preparing the log file.

 

But it did nothing. No log file. It just sat on "Preparing log file"

 

So what now?

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The log is incomplete.

Read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Double-click on TDSSKiller.exe to run the application.

    tdss1.png

  • Click Change parameters

    settings20121003115955.png

  • Check the boxes next to Verify Driver Digital Signature and Detect TDLFS file system, then click OK

    tdss3.png

  • Click on the Start Scan button to begin the scan and wait for it to finish.

    NOTE: Do not use the computer during the scan!

  • During the scan it will look similar to the image below:

    tdss4.jpg

  • When it finishes, you will either see a report that no threats were found like below:

    tdss5.jpg

    If no threats are found at this point, just click the Report selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.

  • If any infection or suspected items are found, you will see a window similar to below:

    tdss7.jpg

    • If you have files that are shown to fail signature check do not take any action on these. Make sure you select Skip. I will tell you what to do with these later. They may not be issues at all.
    • If Suspicious objects are detected, the default action will be Skip. Leave the default set to Skip.
    • If Malicious objects are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objects
    • Make sure that Cure is selected. Important! - If Cure is not available, please choose Skip instead. Do not choose Delete unless instructed to do so.
  • Click Continue to apply selected actions.
  • A reboot may be required to complete disinfection. A window like the below will appear:

    tdss6.jpg

    Reboot immediately if TDSSKiller states that one is needed.

  • Whether an infection is found or not, a log file should have already been created on your C: drive (or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run.
  • Attach this log to your next reply.

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Here is the file you wanted. The scan went fine.

 

I have installed on this computer Rollback. It is similar to Go-back. It is a replacement for System Restore.

 

It creates a snapshot of your disc, and saves it. It images the disc.

 

Maybe one or more of these detected are related to this.

 

I am going to re install a newer version, so if not sure, it is OK to delete.

 

i choose >>>> skip<<< for all.

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Your TDSSKiller log looks fine.

 

Run a fresh scan with OTL, attach the new OTL log to your reply.

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Run OTL.exe

  • Copy & paste the entire contents of OTLfix.txt (ATTACHED BELOW) into the Custom Scans/Fixes box located at the bottom of OTL.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Attach the new log produced by OTL (C:\_OTL). (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)
Let me know of any problems you may have encountered with the above instructions and also let my know how things are running.

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Thread Closed

Reason: Lack of Response

PM either ShadowPuterDude, Elise, or GT500 to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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