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Accesss Violation

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I just installed and updated emsisoft anti virus on D400 laptop with XP OS but when I scanned, I got this message "access violation at address 004D3D8 in module a2start.exe. Read 00000009". Please how do fix it. Thanks

Edited by GT500
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I assume that Service Pack 3 was installed on this computer?

Is the computer you were running the scan on infected? Also, is there any other security software installed on the computer?

May I also ask when exactly the error message is displayed? Does it display after the scan starts, just before it starts, or right after you click the button to start the scan?

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  • 1 month later...
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