Dazz

Trace.Registry.Trymedia (A)

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Hi. Emsisoft Emergency Kit found 2 adwares on my machine wich i am not able to delete. What happens is after choosing to delete they stay there and nothing happens. As your guide explained i should not post the logs here but instead attach them. Those logs are the ones created after downloading otc as seen in another topic. The adware found was Hkey_Local_Machine\Software\Trymedia systems and Hkey_Local_Machine\Software\Trymedia systems\activemark software. Any help or orientation in how to remove the malware will be very much appreciated. Sorry for any bad english spelling but i am Portuguese. Thanks in advance.

My best Regards

Dazz

 

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Copy the contents of the below quote box to Notepad; Save As FixReg.reg to your Desktop; make sure File Type: is set to All Files (*.*).

Windows Registry Editor Version 5.00

[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TRYMEDIA SYSTEMS\ACTIVEMARK SOFTWARE]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\TRYMEDIA SYSTEMS]
Close Notepad.

Locate FixReg.reg on your Desktop. Double-click on it and answer 'Yes' when asked if you want to merge with the registry.

Run OTL.exe

  • Copy & paste the entire contents of OTLfix.txt (ATTACHED BELOW) into the Custom Scans/Fixes box located at the bottom of OTL.

    NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot when it is done
  • Attach the new log produced by OTL (C:\_OTL). (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)
Let me know of any problems you may have encountered with the above instructions and also let my know how things are running.
  • Upvote 1

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Hi ShadowPuterDude, thanks for the fast reply. I did not encounter any problems with the instructions above, did step by step and all is working fine. As requested in attachment is the new log produced by OTL. Regards. Dazz

 

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Run a fresh scan with Emsisoft Emergency Kit (EEK), attach the new EEK scan log to our reply.

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I think you mean this log. Its in Portuguese though so im gonna send you also the log translated to english. Why does it says riskware detection is off? Thanks in advance. Dazz

 

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Riskware detection is turned off under File Guard.

Everything looks fine.

Now to remove most of the tools that we have used in fixing your machine:

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

  • UnZip CCleaner Portable to a folder on your Desktop named CCleaner
Run CCleaner
  • Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
  • The following should be selected by default, if not, please select:

    4l5a4i.png

  • Click 16jox2o.png and choose 5x3nu8.gif
  • Uncheck 2wlsw11.gif
  • Then go back to 2jb4qyb.gif and click nf47ev.gif to run it.
  • Exit CCleaner.
Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

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Hi ShadowPuterDude, did everything you said step by step, except for the ccleaner download cause i already had it (and love it). So does it means everything is fixed now? Thanks for all the help. Dazz

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Everything is fixed.

 

Thread Closed

Reason:
Resolved

The procedures contained in this thread are for this user and this user only.  Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair.  Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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