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frogholler, July 24, 2013 in Help, my PC is infected!
I also need the scan log from Emsisoft Emergency Kit. Without it I have no way of knowing what was found.
I wasn't able to locate the log as I am not very familiar with saving files, etc. so hopefully, the copy and paste will work. Meanwhile, I'll keep trying to locate it. Thank you.
All logs are to be attached. Do not copy & paste any logs to your replies, unless you are specifically asked to do so.
Download AdwCleaner and save it on your desktop.
NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system
I don't have administrator rights to put the logs onto the desk top even tho my name is listed as administrator. and I have no idea how to get permission to do it. Thank you for your time. I appreciate you trying to help. Wish you could just help me by remote instead as I'm very ignorant about using programs and moving and saving files here and there.
Download Windows Repair by Tweaking.com to your desktop. Use the direct download link for the Portable version of Windows Repair by Tweaking.com
Note: Leave everything else unchecked
[*]Put a checkmark in Restart System When Finished
[*]Now click the Start button (bottom right)
This will take a while to finish.
Once the system has restarted, let me know if you still have problems placing logs on you rDesktop.
I thought I had sent this reply this morning but just in case it didn't go through,I want to thank you again for all the info you have relayed to me and I am printing it off for future reference. I ran another scan last night and again this A,M, and the 5 infections have disappeared. This happened I guess after I installed and ran the ADwCleaner program. I didn't do anything different.In any event, they are gone for which I am thankful. Thanks again. Sincerely, frogoller
You are welcome.
I would like to get a fresh log from OTL, that way I can make sure we got everything.
Run a fresh scan with OTL, attach the new OTL log to your reply.
Sure hope I did this right. I am a real nerd when it comes to this kind of maneuver.
Still a few things to cleanup.
Let me know of any problems you may have encountered with the above instructions and also let my know how things are running.
Reason: Lack of Response
PM either ShadowPuterDude, Elise, or GT500 to have this thread reopened.
The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.
All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.
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