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Hello let me start by saing i really like emsisoft internet security i have been testing all the big names too see what product i am going to purchase and emsisoft is my favourite.But i have problem it was the slowest out of the 5 i have tested.

With other sucurity suites installed my pc boot time are about  5 seconds ona ssd drive but emsisoft it was about 30 seconds on windows 8 x64.

Also programs were a lot slower  to open with emsisoft  im used to apps opening instantly but with emsisoft they didnt it felt sluggish I checked the task manager to see if it was using a load of recourses but the thing is it doesnt it is very light in task manager.

The thing i like second in any internet securityty package after protection is the performance and i have to say emsissoft was the slowest i tested on fresh windows instalation pc.I really like your product and want to buy it but is their any way to get it to perform faster should of i have given it longer on my pc.Does it take a while to learn and settle down.

Any help or information would be appreciated.

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yes i did that not sure that its made a difference though also i noticed that a2service.exe uses a lot recourses what does this process actually do .

I purchased the internet security package in the end.Also is there any more tweaks i can do to get it to perform a bit better.

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yes i did that not sure that its made a difference though also i noticed that a2service.exe uses a lot recourses what does this process actually do .

a2service.exe handles all of the work in the background (real-time monitoring of other processes, scanning files, blocking malicious websites, etc).

Also is there any more tweaks i can do to get it to perform a bit better.

Performance issues with Emsisoft Anti-Malware can be caused by certain programs that will perform an action too frequently that Emsisoft Anti-Malware's Behavior Blocker will monitor, and in a case like that DebugView (from Microsoft) can tell us what is causing it. I'll put instructions below my answer for your last question.

Also can some answer does surf protection block ads online or do i still need to use ad block plus

The Surfing Protection is intended to block malicious websites, and not advertising websites. That being said, you can create custom rules for the Surf Protection or even import rules from a HOSTS file, and thus block ads that way.

A more effective solution, however, might be to use an extension/add-in for your web browser that blocks ads. AdBlock Plus is a very popular extension for Firefox, Google Chrome, Google Android, and Opera. Note that they are currently testing a version for Internet Explorer, although I am not seeing information about what versions of Internet Explorer it is intended for.

Now here are instructions for using DebugView to find out what is causing the high CPU usage.

  • Download DebugView from this link:
  • When downloading, make sure to save it on your Desktop instead of clicking 'Run' or 'Open'.
  • Right-click on the 'DebugView' file that you just saved on your Desktop, and select "Extract All".
  • Before running DebugView, you will need to add a process exclusion to Emsisoft Anti-Malware to prevent crashing issues. Here are the instructions:
    • Please go ahead and open Emsisoft Anti-Malware from the icon on the desktop.
    • click on Guard in the menu on the left.
    • Go to the File Guard tab.
    • Click on the Manage whitelist link on the left, just above 'Alerts'.
    • On the left, under where it says Type, click on where it says File and change it to Process.
    • Click in the white space to the right of where you just changed 'File' to 'Process', under where it says Item, and a little button with three dots on it will appear to the right.
    • Click on the button with the three dots.
    • Navigate to the folder where DebugView is saved (this should be on your desktop), select the Dbgview file, and click the Open button in the lower-right.
    • Click OK at the bottom to save the settings, and then close Emsisoft Anti-Malware.
  • Open the new DebugView folder that was created on your Desktop after extracting.
  • Windows XP and 2000 users should double-click on the file named 'Dbgview'. Windows 7 and Vista users should right-click and select "Run as Administrator".
  • Click on the 'Capture' menu, and select everything except "Log Boot" (you will have to open the menu again after clicking to select an item).
  • Once Emsisoft Anti-Malware's CPU usage is clearly too high, switch back to DebugView and click 'File' and "Save As" in order to save the log to a file on your Desktop.
  • Please attach that log file to a reply so that we may analyze it for errors. You will need to use the More Reply Options button to the lower-right of where you type in your reply in order to access the attachment controls.
Note: You may need to ZIP the log file in order to attach it. If you do not have a program such as 7-Zip, WinZip, WinRar, etc. then you can right-click on the log file, go to Send to, and click on Compressed (zipped) folder. You will be able to attach the ZIP archive to a reply.

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the new version is much better a lot faster the 8.1 version but i still would like to see you make emsisoft and online armor faster still thanks for your help.

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