Antarctica 0 Posted August 11, 2013 Report Share Posted August 11, 2013 Hello, Since yesterday every time I start my PC, the Icon tray is not there. If I check with msconfig, it does show that Emsisoft has started. I also tried to start Emsisoft manually but nothing, no Icon tray... Any idea what happend? Thanks Quote Link to post Share on other sites
GT500 873 Posted August 13, 2013 Report Share Posted August 13, 2013 Lets get an OTL log and see if it shows us what is happening. Please run OTL by following the instructions below: Click this link to save OTL onto your desktop (please make sure to click 'Save' instead of 'Run'). Make sure to try to launch the Emsisoft Anti-Malware Guard before running OTL. Double click on the OTL icon on your desktop to run it. Make sure all other windows are closed and to let it run uninterrupted. Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan will take a few minutes. When the scan completes, it will open two Notepad windows. OTL.Txt and Extras.Txt. The first one (OTL.txt) will be automatically saved on your desktop next to OTL, and the second one will need to be saved manually. Please make sure that both OTL.txt and Extras.txt are saved on your desktop, and then attach both of them to a reply so that we can take a look at them. Quote Link to post Share on other sites
Antarctica 0 Posted August 13, 2013 Author Report Share Posted August 13, 2013 Thanks Arthur for your answer, I was away for a couple of days and this morning when I did start my PC, everything is fine the icon is now showing again I will keep your suggestion in mind and if that happend again I will send the OTL. Thanks again for your help. Quote Link to post Share on other sites
GT500 873 Posted August 15, 2013 Report Share Posted August 15, 2013 You're quite welcome. Please let us know if you have any further issues. Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.