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We'll probably need some logs to see what the problem is. Open Online Armor, go to 'Options' in the menu on the left, click the little check box to enable debug mode, restart your computer, and then try to reproduce your issue. After that, please ZIP your entire logs folder (normally C:\Program Files\Online Armor\Logs) and attach it to a reply for me. Note that, if you don't have a utility such as 7-Zip, WinZip, or WinRar that you can ZIP files and folders by right-clicking on them, going to "Send To", and clicking on "Compressed (zipped) Folder".

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