watsonm Posted August 28, 2013 Report Share Posted August 28, 2013 I am now having issues when trying to update Anti -malware. Been a user for many a year and noticed today that my software had updated 6 days ago. Tried a manual update and it throws up Could not connect to update server. Please check your internet connection and proxy settings. I do not use proxy and since I have typed this into Firefox my internet connection is ok. Mike Link to comment Share on other sites More sharing options...
watsonm Posted August 28, 2013 Author Report Share Posted August 28, 2013 I guess an Admin has moved my post because I put it in the wrong place... sorry SInce the original post I updated it with some further details which I will repeat here. ANTI MAlware is version 8.1.0.4 License expires 118 days Rebooted PC Rebooted Router Disabled Leaf Network Adapter (As I added a Netgear NAS Duo box 30 days ago, the only thing I think has changed since Anti Malware used to work) Disconnected Netgear NAS box. Returned some Router settings back to before NAS was added About to try a re install of the software. Update: Reinstall resulted in same issue. Link to comment Share on other sites More sharing options...
Christian Peters Posted August 28, 2013 Report Share Posted August 28, 2013 Hello, please take a look in Online Armor section Firewall tab Programs and tab Ports. Is there a red (blocked) entry for the a2service.exe? If yes please edit this entry to allow (green) the a2service.exe. Then run the Emsisoft Anti-Malware update again. Link to comment Share on other sites More sharing options...
watsonm Posted August 28, 2013 Author Report Share Posted August 28, 2013 Spot on Christian . Many thanks...... Hopefully it will update from 7.0.0.12 back to 8.1.0.4 Update: Yes it did. Thanks again. Link to comment Share on other sites More sharing options...
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