advirano

BIG HELP! My Laptop always restart when it start to boot os.

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My A**R 4749z always restarting by itself after it show the logo and after that when it want to boot, it restarting by itself, i tried many times but it's always restarting.

I can enter the bios, booting from cd (win 7) or usb (w/ farbar.exe inside it), but after that it restarting again..

Need Help.. Because all my data for finishing my study was still there.. and i dont have the newest backup. T.T,

 

PS: i'm Sorry if my english was bad and messed up.

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For x32 (x86) bit systems download Farbar Recovery Scan Tool and save it to a flash drive.

For x64 bit systems download Farbar Recovery Scan Tool x64 and save it to a flash drive.

Plug the flashdrive into the infected PC.

Enter System Recovery Options.

To enter System Recovery Options from the Advanced Boot Options:

  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
  • Use the arrow keys to select the Repair your computer menu item.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account an click Next.
To enter System Recovery Options by using Windows installation disc:
  • Insert the installation disc.
  • Restart your computer.
  • If prompted, press any key to start Windows from the installation disc. If your computer is not configured to start from a CD or DVD, check your BIOS settings.
  • Click Repair your computer.
  • Select English as the keyboard language settings, and then click Next.
  • Select the operating system you want to repair, and then click Next.
  • Select your user account and click Next.
On the System Recovery Options menu you will get the following options:

Startup Repair

System Restore

Windows Complete PC Restore

Windows Memory Diagnostic Tool

Command Prompt

  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" and find your flash drive letter and close the notepad.
  • In the command window type e:\frst.exe (for x64 bit version type e:\frst64.exe) and press Enter

    Note: Replace letter e with the drive letter of your flash drive.

  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please attach it to your reply.

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Thanks for the reply and solutions.

 

But, you may notice in my last statement, "i tried many times but it's always restarting. I can enter the bios, booting from cd (win 7) or usb (w/ farbar.exe inside it), but after that it restarting again." it means that i've already tried to install farbar in usb drive and boot from it, and i also tried using my windows 7 cd and boot from it, but neither that does not work, it keep restarting whether i tried to boot from cd or usb.

 

if only i can send or attach a video in this forum maybe it will be more understandable my problem since my english is poor.

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This is very likely a hardware problem. Bad memory module, bad CPU, bad motherboard.

If you have more than one memory module installed, take one out; and try booting. Swap them out.

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This problem occured when i scan my laptop using A***T and found more than 5000 infected file in my laptop (yup, its my bad using an uknown antivir previously) try to quarantine it, asking for reboot, when reboot then it stuck on resuming windows, took a long time to wait, then it begin to restarting by it self..

 

T.T, if it's hardware problem, just bought it a couple month ago. Anyway thx for the solutions.. :thumbs:

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Thread Closed

Reason: Clean Install of Windows Recommended

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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