Nikilet 1 Posted September 13, 2013 Report Share Posted September 13, 2013 I restarted my computer this morning and after restart the Emsisoft icon did not on my taskbar. I went into Security Center and it is shown as up to date and scanning is on. What happened to the icon? Quote Link to post Share on other sites
hackerman1 6 Posted September 13, 2013 Report Share Posted September 13, 2013 Hi ! Are you sure Emsisoft AntiMalware is running ? You can check by starting Taskmanager, rightclick in the taskbar, select "Start Taskmanager", in Taskmanager select "Processes" Is both a2guard.exe & a2service running ? Then start Emsisoft AntiMalware, either by clicking on the icon on the desktop ( if you have one) or through the startmenu. What happens then ? Is the taskbar-icon back ? Quote Link to post Share on other sites
Nikilet 1 Posted September 13, 2013 Author Report Share Posted September 13, 2013 I restarted and after that the icon was back in taskbar. But I did check in Task Mgr. and there is only a2guard.exe listed under Processes. I do NOT find a2service listed there. Program face says File Guard, Behavior Blocker, Surf Protection all on. Quote Link to post Share on other sites
hackerman1 6 Posted September 13, 2013 Report Share Posted September 13, 2013 Sorry, i forgot to mention that you should run Taskmanager "as Administrator". Do that and check again. You should now see a2service.exe under "Processes". Running Taskmanager as a normal user doesn´t show everything, so always run Taskmanager "as Administrator". Quote Link to post Share on other sites
Nikilet 1 Posted September 13, 2013 Author Report Share Posted September 13, 2013 I guess I don't know how to run it as Administrator. I right clicked and there is no option that comes up to do that. Quote Link to post Share on other sites
hackerman1 6 Posted September 13, 2013 Report Share Posted September 13, 2013 Sorry, i should have explained exactly how. Start Taskmanager, in the lowerleft-corner select "Show processes from all users". Quote Link to post Share on other sites
Nikilet 1 Posted September 13, 2013 Author Report Share Posted September 13, 2013 Ok -- both items are there now. And I learned something new today about running Task Manager. Thank you!! Quote Link to post Share on other sites
hackerman1 6 Posted September 14, 2013 Report Share Posted September 14, 2013 You are welcome. A tip, create a desktop-icon for Taskmanager: rightclick on the desktop select "New"→"Shortcut" enter C:\Windows\System32\taskmgr.exe enter Taskman (or whatever you want to name it) rightclick on the Taskmanager-icon select Properties→Advanced mark "Run as administrator" When you click on the icon to start Taskmanager you have to enter your admin-password, then Taskmanager will be running as admin, showing you everything. Quote Link to post Share on other sites
Nikilet 1 Posted September 14, 2013 Author Report Share Posted September 14, 2013 Thank you for this. Done! Quote Link to post Share on other sites
hackerman1 6 Posted September 14, 2013 Report Share Posted September 14, 2013 Good. I´m glad i could help. Starting Taskman with a normal user-account is useless, because it will not show you everything... Quote Link to post Share on other sites
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