pna Posted September 18, 2013 Report Share Posted September 18, 2013 i have been using without any problems for a long time emsisoft and online armour without any problems. Now it shows on starting up every time the following error. oaui.exe-application error The instruction at 0x5b22406 reference memory at 0x0000072. The memory could not be written. Click OK to terminate the program why is this so and how to I fix this irritating problem. thanks Link to comment Share on other sites More sharing options...
ilowe Posted September 18, 2013 Report Share Posted September 18, 2013 Part of a wider problem I have, and I started a thread on recently. I too had exactly the same error message though I only saw it once. My suspicions now are one of the windows update patches, which I carefully manage using the advice from the paid version of the Windows Secrets Newsletter. I suspect a new version of Microsoft Security Essentials, but could easily be wrong. I have just sent log files and debug notes to support, and we will see what they come up with. Maybe their news applies to you. Ilowe Link to comment Share on other sites More sharing options...
Datastor Posted September 18, 2013 Report Share Posted September 18, 2013 I've also run into the same issue although I don't get the oaui.exe-application error every time the system is booted but only happend on the first time... Since then each subsequent boot shows an Emsisoft screen reporting "Error - Can not start Online Armour service" however when I check the services they do seem to be loaded and I then manually run a file called 'oaui.exe' in the c:\Program Files (x86)\Online Armor\ folder which seems to bring back the task bar icon and all 'seems' to be running ok I noticed in another thread Emsisoft reported they are working hard on an updated version but I'm not sure if it's to fix this issue or not, hopefully so. Link to comment Share on other sites More sharing options...
pna Posted September 19, 2013 Author Report Share Posted September 19, 2013 many thanks for some guidance and info. would it be advisable to un-install Microsoft Essentials and maybe this might solve the problem. any input appreciated. Link to comment Share on other sites More sharing options...
GT500 Posted September 20, 2013 Report Share Posted September 20, 2013 We do have a newer beta version of Online Armor, so if you can enable Beta Updates and run an update in Online Armor then you can see if it resolves the issue. Link to comment Share on other sites More sharing options...
pna Posted September 22, 2013 Author Report Share Posted September 22, 2013 Enabled beta version as suggested but now the boot up takes 20 minutes before I can log in and access the laptop. but the oaui.exe box does not appear on boot up now. any suggestions please. thks Link to comment Share on other sites More sharing options...
catprincess Posted September 22, 2013 Report Share Posted September 22, 2013 Enabled beta version as suggested but now the boot up takes 20 minutes before I can log in and access the laptop. but the oaui.exe box does not appear on boot up now. any suggestions please. thks Hi pna, Please see GT500's instructions for excluding MSE in this post http://support.emsisoft.com/topic/12389-xp-updates-no-icons-online-armor-causing-the-problem/#entry87916. Most likely the MSE update mentioned there is also the cause of your issue. Link to comment Share on other sites More sharing options...
GT500 Posted September 22, 2013 Report Share Posted September 22, 2013 Please let me know if the instructions that catprincess linked to resolve the issue. Link to comment Share on other sites More sharing options...
Datastor Posted September 23, 2013 Report Share Posted September 23, 2013 When I came into the office this morning my PC took around 20min to boot up but did say applying updates as we installed around 16 MS updates on Friday so am not sure IF the delay was due to only the MS updates or a conflict as per the link catprincess posted :-) However when I eventually logged into Windows the Emsisoft firewall was loaded and working 100%, no more error this morning, so I'm not sure if the MS updates might have fixed an issue OR if the latest Emsisoft automatic update might have fixed it but no errors were received this time round. I have since performed all the exclusion rules in both Emsisoft and MSE as suggested and rebooted the system and all is booting up fine now but still not 100% sure what has fixed the issue as there unfortunately a number of updates/changes made to the system with various automatic updates on Friday night. Thanks for the post and details all looking good :-) Link to comment Share on other sites More sharing options...
pna Posted September 23, 2013 Author Report Share Posted September 23, 2013 Un-installed MSE altogether and Now it is working perfectly after re-boot and presume the Main cause was MSE conflictions or the last updates which were released by them. Annoying problem resolved and thank all of you for your quick response and timely help. regards Link to comment Share on other sites More sharing options...
GT500 Posted September 23, 2013 Report Share Posted September 23, 2013 You're both quite welcome. Please be sure to let us know if you have any further issues. Link to comment Share on other sites More sharing options...
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