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dval

Online Armor running at a high CPU percentage

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I am also having a problem with Online Armor running at a high CPU percentage.  It is taking in the range of 16-18 percent.  I shut it down, then restart it, and over time it gets back to that number.  I've tried various things including shutting down all web browsers, my email client, and going into "airplane" mode, yet the CPU usage stays high.  I am running Windows 8.1 and OA 7.0.0.1866 (free edition).  I've attached the files from OTL.  The scan was run while in "airplane" mode, Outlook and FireFox were not active.

 

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ESET Anti-Virus could be related to the problem. Lets try exclusions.

Here are some instructions for adding a folder to the Exclusions list in Online Armor:

  • Click on the Start button, go to All Programs, go to Online Armor, and click on the Online Armor icon to open it.
  • Click on Options in the menu on the left.
  • Go to the Exclusions tab.
  • Click on the Add button.
  • Use the little [+] and [-] icons to the left of folder names to open and close them, find the folder you want to add, click on it to highlight it, and then click OK at the bottom.
  • Close the Online Armor window.
The folder you will want to add is as follows:

C:\Program Files\ESET

There are also several ESET drivers that you should add as Trusted in the Programs list:

C:\Windows\SysNative\drivers\eamonm.sys

C:\Windows\SysNative\drivers\epfwwfpr.sys

C:\Windows\SysNative\drivers\ehdrv.sys

You will also want to create exclusions in Online Armor for some of its files. If you can create a folder exclusions, then that would be best, and just exclude the following folder:

C:\Program Files (x86)\Online Armor

If you have to specify individual files, then these are the most important to exclude:

C:\Program Files (x86)\Online Armor\OAcat.exe

C:\Program Files (x86)\Online Armor\OAsrv.exe

C:\Program Files (x86)\Online Armor\OAui.exe

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