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beathbarb2

Updating

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Lets gets a Fiddler log to see what is going on. Please download and install Fiddler 2 from this link (this is the version that requires the Microsoft .NET Framework 2.0), and then follow the instructions below:

  • After installing Fiddler, please open it from the Start Menu.
  • Launch Online Armor.
  • Go to Options in the menu on the left.
  • Click on the Internet Settings button.
  • Check the box that says Use a proxy server.
  • Enter localhost in the Address field, and then enter 8888 in the Port field.
  • Click 'OK'.
  • Go back to the Menu on the left, and select Status.
  • Click on the Update now link to start the update (Fiddler must be running when you do this).
  • After the update fails, go back to Fiddler, and to File, then Save, and select All Sessions (please save it on your desktop).
  • Attach the file you saved from Fiddler to a reply for us to review by using the More Reply Options button to the lower-right of where you type in your reply.

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