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Connected to internet but can't access


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I bought Emsisoft suite a week ago everything was working fine, after I upgraded to windows 8.1.

After restart I got error on OnlineAmor which couldn't run, so I uninstalled to install it back.

After the uninstall now I have internet connection but nothing works, browsers, apps, FTP client nothing.

I have reset the my ip, netsock, DNS, and I am still not having access to internet.

When I ping to google from cmd the ping work.

I have check windows firewall as well and disabled, still same problem.

I have uninstalled emsisoft suite still same problem

Checked my browser proxy settings and using none proxy still same problem

Tcp protocol is set to auto still same problem

I have done a lot of searching and done like everything you could find online still nothing works.

Thank you

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Try the following:

  • Right-click on the Start button.
  • Click on Command Prompt (Admin) in the list.
  • Type in sfc.exe /scannow and press Enter on your keyboard.
  • If it needs to replace anything, then please allow it to do so.
Please note that it may need to restart your computer.
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I have done this, but no changes.

I have ran the below commands successfully, but nothing seems to work, I noticed when updating windows the internet seems to work.

netsh advfirewall reset

netsh branchcache reset

netsh int ip reset

netsh int ipv6 reset

netsh winsock reset

Sac.exe /scannow

netsh int ip reset c:\resetlog.txt

netsh int ip reset resetlog.txt

Netsh winsock reset catalog

netsh int ip reset reset.log hit

After a day of trying to fix this issue, I gave up and went to reinstall windows 8.0

Could you give me more information of the error I was getting with OnlineArmor that I have attached on the above post of why the error acquire?

Now I am planing to upgrade to windows 8.1, and if I do install OnlineArmor, I hope I won't get the same error.

Thank you for your reply

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