Registry entry traces will not delete

Recommended Posts

Scan start:    28/02/2014 23:51:50

Key: HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}     detected: Application.AdReg (A)

Key: HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLSID\{F9E4A054-E9B1-4BC3-83A3-76A1AE736170}     detected: Application.AdReg (A)

Key: HKEY_USERS\S-1-5-21-1936088710-1634655763-3389129626-1000\SOFTWARE\1CLICKDOWNLOAD     detected: Application.AdTool (A)

Key: HKEY_USERS\S-1-5-21-1936088710-1634655763-3389129626-1000\SOFTWARE\PASSWARE\RAR KEY     detected: Application.Win32.PassRecover (A)

The above have been found and wil not delete.i think i posted about them before.The last one is FP from a password recovery tool I had


Share this post

Link to post
Share on other sites

I assume this was a 64-bit edition of Windows? If so, then it is a WoW64 redirection issue that our developers are working on fixing. ;)

Share this post

Link to post
Share on other sites

We would need cleaning engine debug logs in order to determine the cause of the issue.

If you are still having the issue, then I have attached a ZIP archive to this message named "" which contains two batch files. One is named "cleaning_engine_enable_debug_output" and the other is named "cleaning_engine_disable_debug_output". Please download this ZIP archive, extract the batch files, and run the "cleaning_engine_enable_debug_output" file (if your computer is running Windows Vista or Windows 7 then please make sure to right-click and select to "Run as administrator").

After running the batch file, please restart your computer, and try your scan again. After Emsisoft Anti-Malware fails to delete the detected items, close the scanner, and then check the Emsisoft Anti-Malware folder (usually C:\Program Files\Emsisoft Anti-Malware) and there should be a file named "clean.log" (the files should be listed in alphabetical order). Please ZIP this file (if you do not have a program such as WinZip, 7-Zip, or WinRar then please right-click on the file, go to "Send To", and select "Compressed (zipped) folder") and make sure to save the ZIP archive on your desktop to make it easy to find. After that, please attach the ZIP archive with the clean.log file in it to a reply.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.