Jump to content

Recommended Posts

For the past two weeks I have had  AdChoices popping up on the right side of my browsers, including IE Google Chrome, and Firefox. I have not added anything new as download in this time and scans and searches do not show this. How can I find and remove this annoyance?

Link to post
Share on other sites

Download AdwCleaner and save it on your desktop.

  • Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Confirm each time with OK.
  • You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  • Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
  • If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.
Download Junkware Removal Tool and save it on your desktop.
  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
Copy the below code to Notepad; Save As fixlist.txt to your Desktop.
HKLM\...\Run: [] - [X]
HKLM\...\Policies\Explorer: [EnableShellExecuteHooks] 1
Toolbar: HKCU - No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} -  No File
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\PROGRA~1\INBOXT~1\Inbox.dll No File
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.dll No File
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.dll No File
CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
2014-02-18 21:03 - 2014-02-18 21:05 - 00000000 ____D () C:\ProgramData\188F1432-103A-4ffb-80F1-36B633C5C9E1
C:\ProgramData\PKP_DLdu.DAT
C:\ProgramData\PKP_DLdw.DAT
C:\ProgramData\uninstaller.exe
C:\Users\Public\dcmsvcsetup.exe
C:\Users\Public\invokesi.exe
AlternateDataStreams: C:\ProgramData\TEMP:E3E91030
Close Notepad.

NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

Link to post
Share on other sites

While the JRT was scanning towards the end I kept getting message               There is no disk in the Drive

                                                                                                                           Please insert a disk into 

                                                                                                                           drive\Device\Harddisk5\dr5

 

 

Had option of close retry or cancel  eventually it canceled.

Link to post
Share on other sites

Again, fixlist.txt is not fixlog.txt. Put fixlist.txt in the same location as FRST,. they both are supposed to be on the Desktop. Run FRST and click the FIX button. fixlog.txt will be on the Desktop once FRST has loaded and ran fixlist.

Link to post
Share on other sites
Download ComboFix from Link

 

Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

 

!!! IMPORTANT !!! Save ComboFix to your Desktop

 

NOTE: ComboFix is an advanced utility, and is not like traditional automated tools. It will delete anything that it knows is bad without asking for confirmation, it will save backup copies in it's quarantine automatically, it will restart your computer, and it will produce a log that allows me to analyze and determine if there is anything left over. This log will not contain any personal information, or information about any of your documents, pictures, music, videos, etc. It only compiles information on which applications/drivers/etc were installed within the last 30 days, any applications that have certain properties that could be used for malicious purposes, and most of the load points on your system that can be abused by malicious software. If there is a false positive, and something gets deleted that should not, then I can write a script for ComboFix that will tell it to restore specific items that it deleted.


Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

See HERE for help

Double click on Combo-Fix & follow the prompts.


When finished, ComboFix will produce a log.

 

NOTE:

1. Do not mouseclick combofix's window while it's running. That may cause it to stall!

2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.

3. If you get a message that states "illegal operation attempted on a registry key that has been marked for deletion" restart your computer.

 

Attach logs for: (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)


ComboFix (C:\combofix.txt)


Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

Link to post
Share on other sites

Everything seem to be removed, have not seen AdChoices. While Combo fix was running I saw that     There is no disk in the drive

                                                                                                                                                                     Please insert a disk into

                                                                                                                                                                      drive\Device\Harddisk5\DR5

 

It took multiple clicks on continue to remove that warning box.  I am very happy to have Adchoices gone. Thanks so much.

Link to post
Share on other sites

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\...\Policies\Explorer: [EnableShellExecuteHooks] 1
SearchScopes: HKLM - DefaultScope value is missing.
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM" /v "DISABLEREGISTRYTOOLS"
Close Notepad.

NOTE: It's important that both files, FRST and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

Link to post
Share on other sites
Unless you are having problems, it is time to do the final steps.

 

Now to remove most of the tools that we have used in fixing your machine:

 

Press the Windows key + R and this will open the Run text box.  Copy/paste the following text into the Run box as shown and click OK.

Combofix /Uninstall

(Note: There is a space between the ..X and the /U that needs to be there.)

 

CF.jpg


 

Uninstall AdwCleaner:


Close all open programs and Internet browsers.

Double click on adwcleaner.exe to run the tool.

Click on the Uninstall button.

Confirm by clicking Yes.


Delete the following from your Desktop: (If they exist)

AdwCleaner.exe

CFscript.txt

Emsisoft Emergency Kit.lnk

FRST.exe

FRST64.exe

JRT.exe

JRT.txt

Anything else I had you use

 

Delete the following files: (If they exist)

C:\ComboFix.txt

 

Delete the following folders: (If they exist)

C:\AdwCleaner

C:\ComboFix

C:\EEK

C:\FRST

C:\Qoobox

 

Empty the Recycle Bin

 

Download to your Desktop:



UnZip CCleaner Portable to a folder on your Desktop named CCleaner


Run CCleaner


Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)

The following should be selected by default, if not, please select:

4l5a4i.png

Click 16jox2o.png and choose 5x3nu8.gif

Uncheck 2wlsw11.gif

Then go back to 2jb4qyb.gif and click nf47ev.gif to run it.

Exit CCleaner.


Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

 

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

 

Run Windows Update and update your Windows Operating System.

 

Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating.  Update anything program/application detected as being out-dated.

 

Articles to read:





 

That should take care of everything.

 

Safe Surfing!

Link to post
Share on other sites

Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

Link to post
Share on other sites
Guest
This topic is now closed to further replies.
  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...