Iferg

Browser does blank pages

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Firefox often goes by following links from the search (blank page). A few days ago are down icons EAM and OA in the tray. I think multiply viruses.

 

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Hello, Iferg

We no longer use OTL.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread also read the Emsisoft Support Forums Terms of Use

To Highlight a few:

  • If you are seeking help make sure to only create one thread per problem at a time. Multiple threads about the same problem will get closed.
  • To keep the threads clean please don't post the content of log or report files directly in your reply. Instead attach any reports or logs you were asked to submit as a file attachment.
  • Don't use any kind of "l33t" speak or slang and always keep in mind that most of the other people here don't speak English as their native language.
  • Asking for help is only allowed in the forums. Requesting help via PM or mail is prohibited.
  • Because of the potential for harm only selected members as well as our employees are allowed to offer help in the malware removal sections of the forum. If you have a strong malware fighting background and want to help please contact Emsi, Fabian Wosar and ShadowPuterDude (yes, all three of them) via forum PM

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Download AdwCleaner and save it on your desktop.

  • Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Confirm each time with OK.
  • You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  • Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
  • If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.
Download Junkware Removal Tool and save it on your desktop.
  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
Read carefully and follow these steps.
  • Download TDSSKiller and save it to your Desktop.
  • Double-click on TDSSKiller.exe to run the application.

    tdss1.png

  • Click Change parameters

    settings20121003115955.png

  • Check the boxes next to Verify Driver Digital Signature and Detect TDLFS file system, then click OK

    tdss3.png

  • Click on the Start Scan button to begin the scan and wait for it to finish.

    NOTE: Do not use the computer during the scan!

  • During the scan it will look similar to the image below:

    tdss4.jpg

  • When it finishes, you will either see a report that no threats were found like below:

    tdss5.jpg

    If no threats are found at this point, just click the Report selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.

  • If any infection or suspected items are found, you will see a window similar to below:

    tdss7.jpg

    • If you have files that are shown to fail signature check do not take any action on these. Make sure you select Skip. I will tell you what to do with these later. They may not be issues at all.
    • If Suspicious objects are detected, the default action will be Skip. Leave the default set to Skip.
    • If Malicious objects are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objects
    • Make sure that Cure is selected. Important! - If Cure is not available, please choose Skip instead. Do not choose Delete unless instructed to do so.
  • Click Continue to apply selected actions.
  • A reboot may be required to complete disinfection. A window like the below will appear:

    tdss6.jpg

    Reboot immediately if TDSSKiller states that one is needed.

  • Whether an infection is found or not, a log file should have already been created on your C: drive (or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run.
  • Attach this log to your next reply.

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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} -  No File
S3 X6va015; \??\C:\Windows\SysWOW64\Drivers\X6va015 [X]
Task: {8825851E-B65B-4603-B7F3-E2256E40FB8B} - System32\Tasks\RunAsStdUser_GameCenterMailRu => C:\Users\FGpc\AppData\Local\Mail.Ru\GameCenter\[email protected] <==== ATTENTION
Task: {8CB87CAE-4880-42D1-904B-AF9EFB678998} - \Microsoft\Windows\Windows Activation Technologies\ValidationTaskDeadline No Task File
Task: {AEDC6981-FAF1-4DB9-8601-E6CA34F3B1FC} - \Microsoft\Windows\Windows Activation Technologies\ValidationTask No Task File
AlternateDataStreams: C:\ProgramData\TEMP:DED17083
AlternateDataStreams: C:\Users\Все пользователи\TEMP:DED17083
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Run a fresh scan with Emsisoft Emergency Kit (EEK), attach the new EEK scan log to your reply.

How are things running?

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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.
Reg: reg delete "HKEY_USERS\S-1-5-21-2902873096-3484220205-144273551-1000\SOFTWARE\PACIFICPOKER" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-2902873096-3484220205-144273551-1000\SOFTWARE\POKERINSTALLER" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-2902873096-3484220205-144273551-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM" /v "DISABLETASKMGR" /f
Reg: reg delete "HKEY_USERS\S-1-5-21-2902873096-3484220205-144273551-1000\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\POLICIES\SYSTEM" /v "DISABLEREGISTRYTOOLS" /f
Close Notepad.

 

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

 

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

 

Run FRST64 and press the Fix button just once and wait.

 

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

 

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

 

Note: If the tool warns you about an outdated version please download and run the updated version.

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Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Press the Windows key + R and this will open the Run text box. Copy/paste the following text into the Run box as shown and click OK.

Combofix /Uninstall

(Note: There is a space between the ..X and the /U that needs to be there.)

CF.jpg

Uninstall AdwCleaner:

  • Close all open programs and Internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Uninstall button.
  • Confirm by clicking Yes.
Clean up with OTL:
  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.
Delete the following from your Desktop: (If they exist)

AdwCleaner.exe

CFscript.txt

Emsisoft Emergency Kit.lnk

FixReg.reg

FRST.exe

FRST64.exe

ISeeYouXP.exe

ISeeYouXP.lnk

ISeeYouXP.txt

JRT.exe

JRT.txt

TDSSKiller.exe

Anything else I had you use

Delete the following files: (If they exist)

C:\ComboFix.txt

Delete the following folders: (If they exist)

C:\AdwCleaner

C:\ComboFix

C:\EEK

C:\FRST

C:\Qoobox

C:\TDSSKiller_Quarantine

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

  • UnZip CCleaner Portable to a folder on your Desktop named CCleaner
Run CCleaner
  • Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
  • The following should be selected by default, if not, please select:

    4l5a4i.png

  • Click 16jox2o.png and choose 5x3nu8.gif
  • Uncheck 2wlsw11.gif
  • Then go back to 2jb4qyb.gif and click nf47ev.gif to run it.
  • Exit CCleaner.
Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Run the Secunia Online Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

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Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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