tina Posted April 24, 2014 Report Share Posted April 24, 2014 i hope i did this right.. Link to comment Share on other sites More sharing options...
Arief Prabowo Posted April 24, 2014 Report Share Posted April 24, 2014 This forum section is used only to submit new malware. I assume you need removal help, so I will move this topic to the appropriate section. Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted April 24, 2014 Report Share Posted April 24, 2014 Download AdwCleaner and save it on your desktop. Close all open programs and Internet browsers (you may want to print our or write down these instructions first). Double click on adwcleaner.exe to run the tool. Click on the Scan button. After the scan has finished, click on the Clean button. Confirm each time with OK. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop. Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply. If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer. Download Junkware Removal Tool and save it on your desktop.Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts. Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log is saved to your desktop and will automatically open. Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply. Link to comment Share on other sites More sharing options...
ShadowPuterDude Posted April 28, 2014 Report Share Posted April 28, 2014 Thread Closed Reason: Lack of Response PM either ShadowPuterDude, Elise, or GT500 to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread. Link to comment Share on other sites More sharing options...
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