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Adware.SwiftBrowse.N(B) cannot be removed.


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Hello, long time user of Emsisoft but first time user of the forum. After scanning my Windows PC (8.1), this time Emsisoft was not able to remove this malware and suggested to look for help here in the forums. Can anyone reccomend how to remove this malware?

I will appreciate any input.

Thank you in advance.

Luis.

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Hello, LuisAlberto

Welcome to the Emsisoft Support Forums. My name is Kevin, and I will be helping you fixing your problems.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread also read the Emsisoft Support Forums Terms of Use

To Highlight a few:

  • If you are seeking help make sure to only create one thread per problem at a time. Multiple threads about the same problem will get closed.
  • To keep the threads clean please don't post the content of log or report files directly in your reply. Instead attach any reports or logs you were asked to submit as a file attachment.
  • Don't use any kind of "l33t" speak or slang and always keep in mind that most of the other people here don't speak English as their native language.
  • Asking for help is only allowed in the forums. Requesting help via PM or mail is prohibited.
  • Because of the potential for harm only selected members as well as our employees are allowed to offer help in the malware removal sections of the forum. If you have a strong malware fighting background and want to help please contact Emsi, Fabian Wosar and ShadowPuterDude (yes, all three of them) via forum PM
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Download AdwCleaner and save it on your desktop.

  • Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Confirm each time with OK.
  • You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  • Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
  • If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.
Download Junkware Removal Tool and save it on your desktop.
  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
Copy the below code to Notepad; Save As fixlist.txt to your Desktop.
HKLM-x32\...\Run: [] => [X]
Toolbar: HKLM - No Name - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} -  No File
Toolbar: HKLM - No Name - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} -  No File
Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -  No File
R1 {0782648b-1717-4fef-ac58-8cb3ce03adb3}Gw64; C:\Windows\System32\drivers\{0782648b-1717-4fef-ac58-8cb3ce03adb3}Gw64.sys [61120 2014-05-22] (StdLib)
2014-05-27 22:07 - 2014-05-27 22:07 - 00003106 _____ () C:\WINDOWS\System32\Tasks\{2ED2D014-114F-4862-887F-F09ED5379ADE}
2014-05-26 17:14 - 2014-05-22 18:25 - 00061120 _____ (StdLib) C:\WINDOWS\system32\Drivers\{0782648b-1717-4fef-ac58-8cb3ce03adb3}Gw64.sys
C:\Users\Monica\AppData\Local\Temp\nsg97B2.tmp.exe
C:\Users\Monica\AppData\Local\Temp\Quarantine.exe
C:\Users\Monica\AppData\Local\Temp\System.Data.SQLite15511.dll
C:\Users\Monica\AppData\Local\Temp\System.Data.SQLite72226.dll
C:\WINDOWS\System32\Drivers\{0782648b-1717-4fef-ac58-8cb3ce03adb3}Gw64.sys
Task: {206CAB92-3064-4724-B7BF-CA1A47F4AC28} - \UpdaterEX No Task File <==== ATTENTION
Task: {3C17C910-8C31-4AE2-B453-9255D6E39626} - \BrowserSafeguard Update Task No Task File <==== ATTENTION
Task: {C50BC11C-32D0-4DF6-91C5-DDC2BD6A1B9A} - \RegClean Pro No Task File <==== ATTENTION
Task: {E3256816-02FA-4440-A02D-825B40345D75} - \Advanced System Protector_startup No Task File <==== ATTENTION
Task: {F92AB4C5-4F30-451C-9271-FDE0328FCBB2} - \Advanced System Protector No Task File <==== ATTENTION
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Hello Kevin,

Attached the files requested for your analysis. I followed the instructions and there were not problem; everything run as listed.

 

Please let me know if there are additional steps to follow.

 

Thank you very much for your time and consideration.

Sincerely,

Luis.

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Yes!!!! Kevin, things are going great. I would say like they used to be before "someone" started visiting websites that "she" did not have to. 

The Emsisoft Anti Malware is also doing a great job by blocking all Malware and creating new rules every time something new comes up, in particular I noticed it with Chrome; not so much with Firefox.

Everything is running great thanks to your intervention and expect not to bother you guys any more.

I really appreciate you help.

Sincerely,

Luis.

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Unless you are having problems, it is time to do the final steps.

Uninstall AdwCleaner:

  • Close all open programs and Internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Uninstall button.
  • Confirm by clicking Yes.
Delete the following from your Desktop: (If they exist)

AdwCleaner.exe

Emsisoft Emergency Kit.lnk

FRST.exe

FRST64.exe

JRT.exe

JRT.txt

Anything else I had you use

Delete the following folders: (If they exist)

C:\AdwCleaner

C:\EEK

C:\FRST

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

  • UnZip CCleaner Portable to a folder on your Desktop named CCleaner
Run CCleaner
  • Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
  • The following should be selected by default, if not, please select:

    4l5a4i.png

  • Click 16jox2o.png and choose 5x3nu8.gif
  • Uncheck 2wlsw11.gif
  • Then go back to 2jb4qyb.gif and click nf47ev.gif to run it.
  • Exit CCleaner.
Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Install and run the Secunia Personal Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

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Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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