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Game server connection issue

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Hello, The game that I'm playing is LOTR  Lord of The Rings Online and its having a issue with the firewall, even if I "Trusted" the game client, updater, etc it can not connect to the game server, the only thing that I can do is to disable the protection while playing but i'd like to stay protected all the time, can this be fixed please?

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Hello,

 

please try to set a exclusion for the LOTR program folder.

 

Please open Online Armor and go to the section Options tab Excluded files. Now please add a exclusion for the LOTR program folder.

 

The connection issue occurs again?

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