JPBrooke 0 Report post Posted July 23, 2014 Hello Emsisoft support, I am sending you copys, with attachments (hopefully) of a couple of emails before thinking of contacting this way. I am wondering if you can tell what, if any, issues I might have. Kind Regards, Joshua Brooke. P.S. I'm disabled, which seriously affects any typing; and I'm not that computer literate having relied on my late Father who worked at Reading (UK) University Cybernetics Department who, obviously sorted things out for me! Hello Emsisoft, I ran the 'Heartbleed' link on your info page & it came up red, but saying most likely cause was a time out. Basically am I OK? Also I've been getting reminders about updating my PDF, which I thought was updated via Adobe. Like a fool I did On-line Armour started screaming, my term, at me to stop so I did. I rang the support no. for UK support and spoke to a bloke who wanted to do a remote control of my machine, he then spent the better part of an hour trying to sell me 'A special Computer rescue system for $499.99! I told him that I had no such money. Anyway, after finally managing to get him off the phone, I'd turned off the attached file PDQ! The file that On-line Armour didn't like at all is also attached. When all this finished I saw that it was a PC TuneUp program. As I have AVG PCTuneUp along with Emsisoft Anti-Malware & Online Armour and have rune all the possible security checks that I have I think I'm OK, I also uninstalled PDF Standard Suite. Do you think I'm OK? I'm far from an expert and a bit of info from you would be welcome. OH, yes. Another thing the chap wanted me to uninstall all the AVG & Emsisoft programs before he started. To that I, politely, told him to take a running jump! With Kind Regards, Joshua Brooke. A Satisfied customer of yours. 2 Attachments Download all Support-LogMeInRescue .exe Download QUAD_Registry_Cleaner_Installer .exe Download Reply, Reply All or Forward | More PPS. Sorry but there's another email copy.... Hell again EmsisoftI've just sent you an email about several items. The main one being the PDF issue. I am copying the emails that I was sent yesterday by these people as I thought it might be of use to you. Again, Kind Regards,Joshua Brooke.Ethan - Technical Support To Me Jul 22 at 10:25 AM Please click the link below to request a live support session:S'il vous plaît cliquez le lien ci-dessous pour démarrer le contrôle à distance:https://secure.logmeinrescue.com/R?i=2&Code=655017Best Regards, Support TeamAu plaisir,Support technique Reply, Reply All or Forward | More Dear Joshua Brooke, Thank you for purchasing PDF Suite Standard VIP - Coupon Spectacular. Here are your purchase details. Please save a copy of this email for your records. PDF Suite Standard VIP - Coupon Spectacular Click here to download Activation Key:46M4233TZYZZ2ZH64H3X3VN8H Extended Download Protection Click here to download Quad Registry Cleaner Click here to download Activation Key:EK41-6M9E-MQKG-7IQ0 ACTIVATION ASSISTANCE 1-888-448-6882 CALL NOW TO INSTANTLY ACTIVATE YOUR SOFTWARE Our expert technicians will access your PC 100% securely, then remotely activate your software for you. Call us toll-free now! PHONE Australia: (+61) 1 800 213 036 United Kingdom: (+44) 203 355 6278 France: (+33) 9 75 17 85 78 Rest of the world: +1 514-733-2687 Billing information Order Number: UD8ZE339 Purchase date: 7/22/2014 5:02:19 AM Order Amount: £34.90 Billing and invoice questions: PDF.UPCLK.COM Lulu Software's Healthy Computer tip of the month!Keep your PC running efficiently by updating your drivers regularly!Click here for a free driver scanner:http://fixiodriverfinder.com/?mkey1=LU_All_FDF_EM_CE Sincerely, Those are all the things that concern me, sorry it's so mixed and matched. The last file I cannot attach I didn't load it. I expect this will take several days before I hear from you. If you need to, my email's in my membership file. Regards again, Joshua Brooke Quote Share this post Link to post Share on other sites
Elise 262 Report post Posted July 23, 2014 I ran the 'Heartbleed' link on your info page & it came up red, but saying most likely cause was a time out. Basically am I OK? Most heartbleed affected sites were patched around the time the vulnerability was made public. Right now there is little need to worry about this. As for the emails, can you please let me know to what Emsisoft email address you sent the following: Hell again EmsisoftI've just sent you an email about several items. The main one being the PDF issue. I am copying the emails that I was sent yesterday by these people as I thought it might be of use to you. Again, Kind Regards, Joshua Brooke. Quote Share this post Link to post Share on other sites
