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Only Emsisoft Is Worthy To Rid Malware From My Computer # 2


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Hi Kevin

 

I return with with bad news that my Computer is infected with a Win32 variant.

 

A few days ago I was scanning one of my hard drives, it was the first one I had got to, as I was going to scan each one of them one at a time, when F-secure picked up Win32 Gemini virus.

(Today F-secure blocked Win32 )

 

However, I searched out where the scan had said the infection was on my hard drive, I then, rightly or wrongly deleted the said file, i believe then, that it most probably infected my C: drive.

 

I have now withdrawn all moveable hard drive`s from my computer.

 

I scanned with E.E.K and there was nothing found. I also scanned with  Farbar Recovery Scan Tool (FRST). However when the scan finished I looked for both Report`s. Only FRST was found, I looked and searched but no Addition.txt.

 

I tried again to scan but no Addition.txt.  In the end I left the FRST. software open and ticked the Addition box. I then scanned my computer without starting the software up from its begining..i.e.the software was already open, so i could see the box ticked whilst it scanned. I then had the Report I needed the Addition.txt

 

I thought it better to include all of the Reports I had done. Lol

 

Regards Mikkimonkki

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Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

SearchScopes: HKLM - DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM-x32 - DefaultScope value is missing.
2014-07-14 11:43 - 2014-07-14 11:45 - 00000000 ____D () C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
Task: {0CD0D534-9986-4218-90F5-69DDE1C47156} - \{180FBFE5-830A-434C-8C9E-2F09803A7EBF} No Task File <==== ATTENTION
Task: {2E2B71EB-3E20-4D00-9FEA-574A61994AAB} - \{E725051F-418B-4079-AA2B-0D63A50C8E69} No Task File <==== ATTENTION
Task: {47EC6131-8027-4721-867B-BFCD616352AA} - \{2EB3DF93-12D3-4E06-9D15-B1DD6F46D862} No Task File <==== ATTENTION
Task: {6AD544E7-9268-4AE6-8BBA-83AC0E0913F4} - \{7845C719-57BA-4D8A-9371-01561267029F} No Task File <==== ATTENTION
Task: {AAB41831-9DA1-43C9-A4CB-44CA4BC8E81E} - \{F5664320-8052-4C66-B9EA-A6FB5749F7AB} No Task File <==== ATTENTION
Task: {B0DE7011-D3D3-4C51-8FFD-5E7D5938115A} - \{B541570E-D2D7-462F-918D-89BA8536658E} No Task File <==== ATTENTION
Task: {D119EAA4-19B0-4B1E-B510-8125103D8BBB} - \{76F0C427-825A-41B8-9270-66C5AE4D816E} No Task File <==== ATTENTION
AlternateDataStreams: C:\ProgramData\TEMP:5C321E34
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Hi Kevin

 

The only report I can find is the last one which tells how that I shutdown the scan, in preparation to fixlist.txt to my Desktop.

 

There are none other Scanning reports kept at all!

 

However, I have included the last report for what it is worth and I include screenshot`s of F-Secure`s Quantine List and also the Virus and Spyware history,

 

Also a Link from a previous scanning report explaining about the "Suspicious Win32/Malware.

 

Thanks

 

Mikkimonkki

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Two of those detections it is hard to tell what they are by the description, just says system infection (one or more objects).

Download Runscanner to your desktop and run it.

  • When the first page comes up select Beginner Mode
  • On the next page select Save a binary .Run file (Recommended) then click Start full scan at the top.
  • At this time Runscanner.exe may request access to the Internet through your firewall please allow it to do so, it will then run for two or three minutes.
  • On completion it will ask for a location to save the file and a name. It will do this for both the .run file and the log file
  • Call the .run file runscanner.run and save it to your desktop. You will see the .run file on your desktop. Zip runscanner.run and attach it to your next reply.

    To create a Zip file in Windows:

    • Right-click on runscanner.run.
    • Select "Send To", and then click "Compressed (zipped) Folder". A new compressed file name runscanner.zip will be created.
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Hi Kevin

 

I include the runscanner.zip file for your perusal.

 

I do hope I have completed the task correctly.

 

The first scan I tried, runscanner froze three quarter`s of the way through. I had to shutdown my computer and try again.

 

Twice I tried to apply runscanner before I got it to work.

 

Thank you

 

Mikkimonkki

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Hi Kevin

 

I do apologise profusely for not sending the correct file, this was because I did not end Runscanner at the end of its course correctly.

 

therefore I failed to name the files aright!

 

Nevertheless, I think I have got there this time Kevin! Lol  I am so sorry to have taken up your valuable time.

 

I do have a question to ask you Kevin, at present my computer is running very well and you would not know I had a virus!

othertimes, you cannot use it hardly at all. Do you know why this is?

 

Here is your file that you wanted, hopefully! Lol

 

Thank you so very much

 

Mikkimonkki

 

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Mikkimonkki,

There are so many factors that can affect how a system performs, it would be hard to pinpoint any one issues.

The Runscanner run file shows quite a few services files that can not be located. That could be because Runscanner has issues with file system redirection on 64-bit systems, or the files could actually be missing.

Do the following:

Start -> All Programs -> Accessories -> Right click "Command Prompt" -> "Run as administrator"

Click"OK" on any alerts.

The Command Console will open

Enter the following commands, at the Command Prompt. Commands must be entered exactly as shown.

Press the Enter Key after each command. Wait for each command to finish before proceeding to the next command.

sfc /scannow
exit
You may be asked for the Windows installation DVD.

Do a fresh scan with Runscanner and attach the new runscanner.run, zipped, to your reply.

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Hi Kevin

 

Thank you very much for replying to me!

 

Every thing completed in the latest task!

 

When the Scan completed : The message relayed was : "Windows Resource Protection did not find any integrity violations.

 

C:\Windows\system32>

 

I then finished proceeded to the next command "exit"

 

I include the runscanner.zip file for your perusal.

 

Thank you

 

Mikkimonkki

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Must be a 64-bit file redirection issues with RunScanner.

Let's try an online scanner.

Please run a Bitdefender Online Virus Scan by following the instructions below:

  • Click this link to visit the Bitdeneder Online Virus Scan website.
  • Click on the green start scanner button in the middle of the screen.
  • Click the gray Continue button to the left.
  • Click the green Scan now button (you may need to scroll down to see it).
  • A little yellowish bar may pop up at the top of the page to notify you that the website is trying to install an add-on. Click on that yellowish bar and select to install the add-on.
  • If you had to install the add-on, then Internet Explorer will reload the page, and you will be back on step 2. Repeat steps 2 thru 4 again.
  • You may now be presented with a Security Warning popup asking if you want to install something from Bitdefender. Go ahead and click the Install button.
  • You should now be asked to accept the license agreement. You will need to click the I ACCEPT box in the lower-left corner before you can click on the OK button to continue.
  • The scan will begin running. This could take more than a few minutes.
  • Once it is done, it will tell you whether or not it found anything. Avoid removing anything for now, and click on the View report link.
  • Notepad will open with a copy of the report. Please save this on your desktop, and attach it to a reply by clicking on the More Reply Options button to the lower-right of where you type out your reply.
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Hi Kevin

 

I have moved about 150 Gb`s from my puter, to a clean hard drive, as it needed doing as I have a large library of e-books which needed backing up!

 

I am going away on my holidays tonight!

 

I have completed the "bitdender scan", however nothing was found, but the scan only lasted for a minute or so.

 

I include the scan for your inspection

 

Thank you for your kindness help and interest!

 

Mikkimonkki

 

 

 

 

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  • 3 weeks later...

Hi Kevin,

 

I attatch the requested reports.

 

However, when I tried to run the FRST64 scan. My Internet Security, F-Secure, tried to block FRST64 scan from running, which I prevented.

 

Moreover, whilst the FRST64 was completing its scan, Deep Guard, my Internet`s Security, popped up with a message to say it was trying to block a harmful application on

my computer. i.e.  "Application" - mod_frst.exe   "Reason" - Win32 harmful application  (It continued) What shall be done? You can change the App permission? I put "CLOSE" on the Deep Guard warning.

 

I continued with rest of the scan.

 

Thank you

 

mikkimonkki

 

 

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Allow mod_frst.exe

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
2014-08-11 12:50 - 2014-08-11 12:51 - 00000000 ____D () C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
C:\Users\mikkimonkki\AppData\Local\Temp\Foxit Reader Updater.exe
C:\Users\mikkimonkki\AppData\Local\Temp\Foxit Updater.exe
C:\Users\mikkimonkki\AppData\Local\Temp\Quarantine.exe
C:\Users\mikkimonkki\AppData\Local\Temp\SAS6_Update.exe
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Changing tools.

Download RogueKiller from one of the following links and save it to your desktop:

  • Link 1
  • Link 2
    • Close all programs and disconnect any USB or external drives before running the tool.
    • Double-click RogueKiller.exe to run the tool (Vista or 7 users: Right-click and select Run As Administrator).
    • Once the Prescan has finished, click Scan.
    • Once the Status box shows "Scan Finished", just close the program. <--Don't fix anything!
    • Attach the RogueKiller report to your next reply.
      • The log can also be found on your desktop labeled (RKreport[X]_S_xxdatexx_xtimex)
      • The highest number of [X], is the most recent Scan
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Hi Kevin

 

I include the "RogueKiller" report.

 

As you may notice that "R.K." deleted automatically "4x bad processes"

 

Furthermore, as you may also notice, I stupidly forgot to disconnect my USB for my external drive before running the "R.K."

 

Will this effect the out come of "RogueKiller`s readings?

 

So sorry mate!

 

Mikkimonkki

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The USB drives won't be a problem.

Close all programs and disconnect any USB or external drives before running the tool.

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Let's see what ComboFix turns up.

 

Download ComboFix from Link

Save as Combo-Fix.exe during the download. ComboFix must be renamed before you download to your Desktop

!!! IMPORTANT !!! Save ComboFix to your Desktop

NOTE: ComboFix is an advanced utility, and is not like traditional automated tools. It will delete anything that it knows is bad without asking for confirmation, it will save backup copies in it's quarantine automatically, it will restart your computer, and it will produce a log that allows me to analyze and determine if there is anything left over. This log will not contain any personal information, or information about any of your documents, pictures, music, videos, etc. It only compiles information on which applications/drivers/etc were installed within the last 30 days, any applications that have certain properties that could be used for malicious purposes, and most of the load points on your system that can be abused by malicious software. If there is a false positive, and something gets deleted that should not, then I can write a script for ComboFix that will tell it to restore specific items that it deleted.

  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools

    See HERE for help

  • Double click on Combo-Fix & follow the prompts.
When finished, ComboFix will produce a log.

NOTE:

1. Do not mouseclick combofix's window while it's running. That may cause it to stall!

2. Remember to re-enable your anti-virus and anti-spyware before reconnecting to the Internet.

3. If you get a message that states "illegal operation attempted on a registry key that has been marked for deletion" restart your computer.

Attach logs for: (USE THE "MORE REPLY OPTIONS" BUTTON TO BE ABLE TO DO THIS)

  • ComboFix (C:\combofix.txt)
Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
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Other that the AutRun.inf, everything looks good.

Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Press the Windows key + R and this will open the Run text box. Copy/paste the following text into the Run box as shown and click OK.

Combofix /Uninstall

(Note: There is a space between the ..X and the /U that needs to be there.)

CF.jpg

Uninstall AdwCleaner:

  • Close all open programs and Internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Uninstall button.
  • Confirm by clicking Yes.
Delete the following from your Desktop: (If they exist)

AdwCleaner.exe

Emsisoft Emergency Kit.lnk

FRST.exe

FRST64.exe

JRT.exe

JRT.txt

Anything else I had you use

Delete the following files: (If they exist)

C:\ComboFix.txt

Delete the following folders: (If they exist)

C:\AdwCleaner

C:\ComboFix

C:\EEK

C:\FRST

C:\Qoobox

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

  • UnZip CCleaner Portable to a folder on your Desktop named CCleaner
Run CCleaner
  • Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
  • The following should be selected by default, if not, please select:

    4l5a4i.png

  • Click 16jox2o.png and choose 5x3nu8.gif
  • Uncheck 2wlsw11.gif
  • Then go back to 2jb4qyb.gif and click nf47ev.gif to run it.
  • Exit CCleaner.
Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Install and run the Secunia Personal Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

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Hi Kevin

 

Unfortunately I am now having trouble with my computer again!

 

Whenever I leave my puter on for any length of time, Window`s freezes up, I have to wait until it is ready to let me do any thing. i.e. so I can carry on with normal course of things, or usually I have to restart it!

The virus has many and different ways of attacking what I am doing, only a few moments ago, every time I attempted to download a new mobi.exe file, instead of opening "The Kindle for PC reader" to add the files to the existing "Kindle reader" it kept opening new "Kindle reader" over and over again. Plus many times of Window`s seizing up!

 

Can I ask a question please?  Are these Win32 bugs difficult to get rid of?  as I have other hard drives which are most probably infected too, therefore when I have had your help to clean up my main computer I will have to start on my other drives.... will this be an impossible job, with myself ultmately formatting every thing?

 

Thank you

 

Mikkimonkki

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Hi mikkimonkki,

All your logs llok fine. Let's try TDDSKiller.

Read carefully and follow these steps.

  • Download TDSSKiller and save it to your Desktop.
  • Double-click on TDSSKiller.exe to run the application.

    tdss1.png

  • Click Change parameters

    settings20121003115955.png

  • Check the boxes next to Verify Driver Digital Signature and Detect TDLFS file system, then click OK

    tdss3.png

  • Click on the Start Scan button to begin the scan and wait for it to finish.

    NOTE: Do not use the computer during the scan!

  • During the scan it will look similar to the image below:

    tdss4.jpg

  • When it finishes, you will either see a report that no threats were found like below:

    tdss5.jpg

    If no threats are found at this point, just click the Report selection on the top right of the form to generate a log. A log file report will pop which you can just close since the report file is already saved.

  • If any infection or suspected items are found, you will see a window similar to below:

    tdss7.jpg

    • If you have files that are shown to fail signature check do not take any action on these. Make sure you select Skip. I will tell you what to do with these later. They may not be issues at all.
    • If Suspicious objects are detected, the default action will be Skip. Leave the default set to Skip.
    • If Malicious objects are detected, they will show in the Scan results. TDSSKiller automatically selects an action (Cure or Delete) for malicious objects
    • Make sure that Cure is selected. Important! - If Cure is not available, please choose Skip instead. Do not choose Delete unless instructed to do so.
  • Click Continue to apply selected actions.
  • A reboot may be required to complete disinfection. A window like the below will appear:

    tdss6.jpg

    Reboot immediately if TDSSKiller states that one is needed.

  • Whether an infection is found or not, a log file should have already been created on your C: drive (or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run.
  • Attach this log to your next reply.
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Everything is coming back clean. I suspect that F-Secure may be at teh root of the problem. I'll keep digging.

Download avz4.zip from here

  • Unzip it to your desktop to a folder named avz4
  • Double click on AVZ.exe to run it.
  • Run an update by clicking the Auto Update button on the Right of the Log window: AVZupdate.jpg
  • Click Start to begin the update

    Note: If you receive an error message, chose a different source, then click Start again

  • After the update, from the "File" menu, choose "Standard Scripts"
  • Put a check next to item 2: Advanced System Analysis
  • Click Execute selected scripts
  • At the next prompt, click the OK button
  • Let the scan run and click "OK" when the completion prompt pops up
  • Now Close out of the Standard Scripts window, and exit AVZ
  • Navigate to the avz4 folder and locate the folder LOG
  • Inside the LOG folder you will find virusinfo_syscheck.htm, virusinfo_syscheck.htm and virusinfo_syscheck.zip
  • Attach the Compressed file, virusinfo_syscheck.zip, to your next reply.
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Hi Kevin

 

Thank you so very much for sticking in there with me!  I am sure that you are the "best digger" that there is!  Lol   Thank you so very much!

 

I completed the avz4 scan, however after putting a check next to item 2: Advanced System Analysis and clicking Execute selected scripts I immediately got the message :                                                                      "Access violation at address 7780E3C6 in module "ntdll.dll" Read address 4D949EA9"

 

I tried to close the message but it seemed that it was locked and in a loop which had hiccups and kept repeating itself over and over again.

 

I then started "Taskmanager" and deleted the avz4 file.

 

I restarted the avz4 and it completed without a hitch!

 

I have attched the compressed file, virusinfo_syscheck.zip, to my reply.!

 

Thank you

 

Mikkimonkki

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Looks like there are a couple remnants of Avast, Otherwise, I see no malware.

Close all windows then double click on AVZ.exe

  • Click File > Custom scripts
  • Copy & paste the below code in to the text box in the program

    Note: When you run the script, your PC will be restarted

    begin
     DeleteFile('C:\Program Files\AVAST','32');
     DeleteFile('Software\Avast\AvastEmUpdate.exe','32');
     DeleteFile('C:\Windows\system32\Tasks\avast! Emergency Update','64');
    end.
  • Click Run
  • Restart your PC if it doesn't do it automatically.
Attach a fresh AVZ log.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

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Hi Kevin

 

As I attempted to run the "avz4" script, I received the message,   "Error "BEGIN" expected at position 1:2"

 

Every time I pressed "RUN"  Then there would be a Box and   tick O.K.!

 

After attempting to run the script twice ( without pressing O.K. )  I eventually pressed O.K.

 

I then realised that I had to press "RUN" on main frame of the system! ( I hope this was ok? )

 

This then set the system in operation!

 

My computer is still playing up, by graying + misting out windows occasionally. The computer feels that it is not responding very well!  Unless I turn it on and off and then it can be ok for hours or minutes,depending on how it feels.

 

I use "Kindle" quite alot, as I click on to my Kindle pc, it will either take ages to turn on, or every time I try an add a book to my Library, keep spuing out new Kindle`s, one for every book I attempt to download.

 

Or a new "idea" it has is : Putting a long blue line in the window when you try and search for books to prevent you from giving a search command!

 

I answer to your question  to let you know how things are running now?

 

Terrible!!  I just cannot trust my computer!

 

Thank you for your help Kevin

 

The only report I can find, is the zip file which has a 4/09/14 date?  I hope this is the one ?

 

Mikkimonkki

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OK, let's reset several areas of Windows to their default settings, and see if that makes a difference.

Download Windows Repair by Tweaking.com to your desktop. Use the direct download link for the Portable version of Windows Repair by Tweaking.com

  • Double-click tweaking.com_windows_repair_aio.zip and extract the Tweaking.com - Windows Repair folder to your desktop.
  • Now open this folder and double-click Repair_Windows.exe.
  • Click the Start Repairs tab on the far right.
  • Click the Start button (bottom right)

    Note: When asked if you would like to create a restore point. It is recommended just in-case something does not go as planned.

  • Click Unselect All
  • Put a checkmark in the following items:
    • Reset Registry Permissions
    • Reset File Permissions
    • Register System Files
    • Repair WMI
    • Repair Hosts File
    • Remove Policies Set By Infections
    • Repair Winsock & DNS Cache
    • Remove Temp Files
    • Repair Proxy Settings
    • Repair Volume Shadow Copy Service
    • Restore Important Windows Services
    • Set Windows Services To Default Startup
    Note: Leave everything else unchecked
  • Put a checkmark in Restart System When Finished
  • Now click the Start button (bottom right)
Let me know when that has finished.
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Hi Kev

 

I have completed the tasks you asked of me and "Updated Windows 7 to Service Pack 1".

 

I have also updated "Internet Explorer to Version 11 instead 9. Is that ok?

 

I have also ran Windows Update which added a large number of modifictions to the system!

 

When I attempted to update "Win 7 SP1" I had a a message to "Install New Windows Update Software" of which I installed. (I enclose a "Photo Viewer Shot")

 

I have been regularly getting a "Security Alert Note" which keeps popping up after I restart my puter, because of the "virus" has been playing up and slowing down and greying out windows etc

 

Please dont laugh at me when I tell you that I noticed after restarting and pressing "ok" on the security alert to get rid of it!. My computer seemed to get affected quicker, playing up,  than if I deleted the "Security Alert Note" by pressing the x on the top. (I enclose a "Photo Viewer Shot")

 

I enclose a "EEK Report"

 

Thank you very much!

 

mikkimonkki

 

 

 

 

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The first is a normal warning from IE, just check the box to keep from receiving it and click OK. Install the new Windows Update software, and run Windows Update again.

Download AdwCleaner and save it on your desktop.

  • Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
  • Double click on adwcleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished, click on the Clean button.
  • Confirm each time with OK.
  • You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
  • Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
  • If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.
Download Junkware Removal Tool and save it on your desktop.
  • Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator.
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log is saved to your desktop and will automatically open.
  • Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.
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OK, I want to use RougeKiller again.

Download RogueKiller from one of the following links and save it to your desktop:

  • Link 1
  • Link 2
    • Close all programs and disconnect any USB or external drives before running the tool.
    • Double-click RogueKiller.exe to run the tool (Vista or 7 users: Right-click and select Run As Administrator).
    • Once the Prescan has finished, click Scan.
    • Once the Status box shows "Scan Finished", just close the program. <--Don't fix anything!
    • Attach the RogueKiller report to your next reply.
      • The log can also be found on your desktop labeled (RKreport[X]_S_xxdatexx_xtimex)
      • The highest number of [X], is the most recent Scan
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Close all programs and disconnect any USB or external drives before running the tool.

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Hi Kev

 

The computer is running still the same! 

 

It starts well and at first glimpse you would think that there was nothing wrong with it!

 

Nevertheless,why what when how my puter will gray out the browser and keep the cursur spinning on its own and as last night prevent files from downloading!

 

That is until i close down my computer and restart it and hope things will be normal for a longer time this time!

 

Thanks Kevin is there any hope?

 

Mikkimonkki

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Hi Kevin

 

My computer is still the same as before,  stopping files from working, slowing down my browsers, generally being a nuisance to prevent me from working.

 

I tried earlier to open "uninstall program" in "Adjust your computer settings" but I could not open it at all and still cannot!

 

Prior to writing this Post I tried to Scan with E.E.K. however each time tried to start E.E.K.and update it, I was prevented by an "Error Report" popping up.

 

I tried a number of times unsuccessfully. I even put a note on the report giving my avatar and e-mail and to contact Kevin Zoll @ "Emsisoft Malware Supprt Forum"

 

Whether the report was sent properly, I do not know? I thought if you read the error report, you would find out what was wrong?

 

I include "Screenshots" of only some of the Error Reports that opened!

 

Thank you

 

Mikkimonkki

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Delete EEK from the temp folders and download it again and let it install to its default location, which should be C:\EEK.

The FSecure screenshot, a couple of posts back, doesn't actually tell me what was detected. It just lists detection names, which aren't really useful.

Is there a way to export the FSecure detection log to something that is readable?

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