Task bar shows alert but cannot bring to front

[KiwiMike 0]

I play Everquest II in full-screen mode.  Occasionally I will exit the game and the task bar shows an alert (screen capture with aero preview attached).  However, all the usual tricks to activate the window fail.  I have tried:

 

• Left clicking the highlighted icon
• Mousing over the icon and right clicking the aero preview title bar (no context menu appeared)
• the dual monitor recover off screen window (I do not run dual monitors but what the heck it could have, but did not, work)
• minimising all other windows one at a time

Even right-click the icon then click Close Window fails.

 

Any more tricks I can try?  What is this ghost alert and how can I exorcise it?

 

This occured with the current EAM version and the new EIS version.

 

Edit: Operating system is Windows 7 64 bit fully patched

[Fabian Wosar 390]

You could try Alt + Tab as well. However, this definitely isn't working as intended. We will be looking into this particular issue.