SDmitry 0 Report post Posted September 10, 2014 Hello, I have the same problem, reboot does not help. Win8.1, x64. Download Image Quote Share this post Link to post Share on other sites
Siketa 67 Report post Posted September 10, 2014 Is it only me or there is indeed nothing wrong with your screenshot? Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 10, 2014 >Siketa network management and rule setting is inactive, I cant add new rule or tune existing.. Quote Share this post Link to post Share on other sites
Siketa 67 Report post Posted September 10, 2014 Ah, ok.... Usually, EIS didn't want to accept marking of the checkbox and reported partial protection. Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 10, 2014 Looking at the promo, I was expecting the appropriate functionality: Quote Share this post Link to post Share on other sites
Fabian Wosar 390 Report post Posted September 10, 2014 Can you please open your control panel and go to "Control Panel\Network and Internet\Network Connections". There right click your network connection and select "Properties". Is the "Emsisoft Network Filter" listed under "This connection uses the following items:" and is the check box in front of the entry set? Thanks. Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 11, 2014 Can you please open your control panel and go to "Control Panel\Network and Internet\Network Connections". There right click your network connection and select "Properties". Is the "Emsisoft Network Filter" listed under "This connection uses the following items:" and is the check box in front of the entry set? Thanks. Yes, it is listed and enabled. Windows Firewall is turned off automatically after EIS installation. PC was rebooted after a few times. The same things with Application Rules (can`t add new rule). Download Image Download Image Download Image Quote Share this post Link to post Share on other sites
Fabian Wosar 390 Report post Posted September 12, 2014 Can you check under Settings/Permissions that your user has the proper permissions to edit those settings? Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 13, 2014 Where to find and check these permissions? I`m a Local Admin on PC. Folder "c:\Program Files (x86)\Emsisoft Internet Security\" has default security settings (have not change it), my user have "Full сontrol" NTFS permissions on this folder. Quote Share this post Link to post Share on other sites
RichardBurt 1 Report post Posted September 15, 2014 Have you downloaded and install ALL Windows Updates, including the optional ones? Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 15, 2014 yes. last updates was installed yesterday, for example. the latest updates installation did not change anything. Download Image Quote Share this post Link to post Share on other sites
Fabian Wosar 390 Report post Posted September 15, 2014 Where to find and check these permissions?Start EAM/EIS and go to Settings/Permissions. Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 15, 2014 Sorry, but I do not see anything related to user permissions in EIS GUI. Could you show me the screenshot, what settings should I look? Download Image Download Image Download Image Download Image Download Image Quote Share this post Link to post Share on other sites
Fabian Wosar 390 Report post Posted September 15, 2014 The Permissions tab is only visible if you run EIS as an admin. So please make sure you are running EIS as an admin first. This is what it should look like: Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 16, 2014 Ok, understood. I think the problem with the domain user. If I start GUI from the local admin user (shift+right click -> Run as different user) - tab permissions appears. But, when I try to add a domain user (Use domain users), got the error: "There is no domain controller available at this time". My domain user is in the local Administrators group, exactly the same as the local user. And if I run the GUI as an administrator from domain user session (Run as administrator) - there is no tab permissions. UAC is active. Clicked YES to the UAC confirmation. Which way I can troubleshoot the problem? Download Image Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 16, 2014 some update: By clicking "Use domain user" in Wireshark I see SMB2 protocol, with NTLMSSP_NEGOTITE message (session initialization from my PC to the domain controller), and response from the domain controller "Error: STATUS_LOGON_FAILURE". Inside the NTLMSSP_AUTH payload, I see local user credentials. Local user is not authorized to negotiate SSP sessions to the domain controllers (no kerberos ticket), respectively, "No domain controller" is the correct answer, if GUI is executed from local user. Quote Share this post Link to post Share on other sites
Fabian Wosar 390 Report post Posted September 16, 2014 Thank you for the update, SDmitry. We are looking into it. Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 22, 2014 Hello Fabian, Found warning messages in eventvwr: "A TDI filter (\Driver\EfwTdiFlt) was detected. This filter has not been certified by Microsoft and may cause system instability". EventData \Device\Afd \Device\Afd tdi driver path in registry key is correct: HKLM\SYSTEM\ControlSet\Services\EfwTdiFlt\ ImagePath="\??\C:\Program File (x86)\Emsisoft Internet Security\fwtdi64.sys" is it normal? Quote Share this post Link to post Share on other sites
Fabian Wosar 390 Report post Posted September 22, 2014 Yes, those messages are normal. We fixed a few issues that could cause problems like yours in the current beta version. Could you please try to enable beta updates under Settings/Updates and check if the problem still occurs using the beta? Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 23, 2014 enable beta updates -> update now -> reboot => nothing changed. Currently, Emsisoft Internet Security is fully up-to-date... Quote Share this post Link to post Share on other sites
Fabian Wosar 390 Report post Posted September 24, 2014 Thanks for trying the update. For the time being feel free to return to the stable version by disabling the update again. We will continue to look into the issue. Quote Share this post Link to post Share on other sites
SDmitry 0 Report post Posted September 25, 2014 Ок, thank you. Quote Share this post Link to post Share on other sites
Fabian Wosar 390 Report post Posted September 25, 2014 It appears there is a problem that causes certain default settings not to be applied properly. We are currently working on a fix. Quote Share this post Link to post Share on other sites
