lorac

Online armor not unblocking network traffic

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Hi,

 

I had this problem a long time ago, but it was fixed.  However, it has been happening for some weeks now.  I thought that updates might fix it, but they haven't so far.

 

When I'm not using the PC, I keep the "block all network traffic" on.  However, when I return and take off the setting it does not unblock.  The network traffic remains blocked.  Sometimes I can close and shutdown OA, which fixes the problem, and restart OA again.  Other times I have to reboot the PC.

 

For the past two days, the problem has grown worse.  The above is still happening, but additionally, when I have been browsing for a little while, OA blocks network traffic by itself.

 

Grateful for your help.

 

Thanks and best regards.

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Hi,  Sorry, forgot to include the following info:

 

OA Premium 7.0.0.1866

Windows 7 Home Premium SP 1

Windows Defender,  EAM 9.0.0.4453

 

Regards

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Hello,

Can you please provide a full set of Online Armor debug logs?

To enable the log please read the description on http://support.emsisoft.com/topic/3819-how-to-configure-online-armor-debug-logs/ .

 

Now please reproduce the issue.

Then please attach the Logs sub-directory of the Online Armor directory to the ticket. You can zip the folder Logs and attach the zip file to the topic or send me the zip file to [email protected]

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Hi Christian, 

 

Thanks for your reply.  Problem has not replicated today, which is unusual.  When it does, I will send the log.

 

Thanks and regards

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