hanijames 0 Posted October 10, 2014 Report Share Posted October 10, 2014 hi there My Emsisoft internet security wont open , i tried many times to open it but no luck , uninstall it and install again same problem , I have window 8 , 64 bits , can you help thank you Hanijames Quote Link to post Share on other sites
Christian Peters 99 Posted October 13, 2014 Report Share Posted October 13, 2014 Hello, you get any error message if you want open the Emsisoft Internet Security software? Can you please check in the Windows Taskmanager the process list for the entry Emsisoft Protection Service (a2service.exe). This process is running? Quote Link to post Share on other sites
hanijames 0 Posted October 15, 2014 Author Report Share Posted October 15, 2014 Thanks Christian yes its running Quote Link to post Share on other sites
Christian Peters 99 Posted October 15, 2014 Report Share Posted October 15, 2014 Hello, Would it be possible to get access to your system via remote desktop solutions like TeamViewer to further debug the problem? Quote Link to post Share on other sites
hanijames 0 Posted October 23, 2014 Author Report Share Posted October 23, 2014 Hi christian I mange to open EIS , I clicked on properties and chance Run from normal window to maximised but I tried to open it with Minimised as well but no luck . it seems that EIS working in maximised , is there is any problem with the program I am happy to Team Viewer but I am not sure when you going to be on line Quote Link to post Share on other sites
Christian Peters 99 Posted October 23, 2014 Report Share Posted October 23, 2014 Hello, please take a look in your PM (Personal Messages) box. Quote Link to post Share on other sites
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