rc91

Signature updates require service restart

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Since yesterday's update to v9.0.0.4570, EAM has required me to restart the service every time it downloads new signatures. I'm guessing that this isin't normal, and I'm sure that these hourly security lapses aren't a good idea. Any idea as to why its doing this?

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Hello,

 

Please download the file debug_output.zip from http://download1.emsisoft.com/debug_output.zip and unpack the ZIP on your computer.

Now please run the script enable_debug_output.bat as Administrator and reboot your computer.

Now please reproduce the issue. Is this done please run the script disable_debug_output.bat as Administrator to disable the logging. Restart your computer again.

Now please add the folder C:\ProgramData\Emsisoft\Logs to a ZIP file and send me this file to [email protected] with a hint to this forum topic.

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So, I don't know what happened, but it works correctly again. After following your directions, the next update included a patch to the file a2wsc.dll. I figured that as this was a dll file, and would probably require a service restart anyway (thereby messing up the data you needed), I would try reproducing it later. But when I tried it later, it started working again. If it starts acting up again, I'll send the logs, but for now its working perfectly.

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