a6fixer

Software Subscription Renewel Issue

Recommended Posts

I have 3 computers running Emsisoft, one subscription is down to 34 days. I clicked the "Buy Renewel" tab, when through the motions for extending my subscription, then upon completion, it credited the wrong license. I double checked

the license and it was right but that's not the license that got extended. I re-entered the license key, rebooted my computer and tried again, only extending for a year, same problem, credited the same wrong license again.

 

I really like emsisoft but I don't need that big of a subscription for that one key, need the one with only 34 days left renewed. Any ideas to resolve this would be appreciated.

 

Thank You

Share this post


Link to post
Share on other sites

Hi a6fixer,

 

Thank you for contacting our support.

 

I just replied to the request you sent to our email address for sales support.

 

Please let us know if we can assist you any further!

Share this post


Link to post
Share on other sites

Dear a6fixer,

 

Thank you for your kind feedback. You are quite welcome!

 

Should you have any further questions, please just let us know.

 

I wish you a great day!

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.