Software Subscription Renewel Issue

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I have 3 computers running Emsisoft, one subscription is down to 34 days. I clicked the "Buy Renewel" tab, when through the motions for extending my subscription, then upon completion, it credited the wrong license. I double checked

the license and it was right but that's not the license that got extended. I re-entered the license key, rebooted my computer and tried again, only extending for a year, same problem, credited the same wrong license again.


I really like emsisoft but I don't need that big of a subscription for that one key, need the one with only 34 days left renewed. Any ideas to resolve this would be appreciated.


Thank You

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Hi a6fixer,


Thank you for contacting our support.


I just replied to the request you sent to our email address for sales support.


Please let us know if we can assist you any further!

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Dear a6fixer,


Thank you for your kind feedback. You are quite welcome!


Should you have any further questions, please just let us know.


I wish you a great day!

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