WaffleKing 0 Posted November 5, 2014 Report Share Posted November 5, 2014 Hello, I recently discovered I had 10 to 20 copies of dllhost.exe running in my task manager. I shut down my computer and restarted, and I had 10 to 20 copies of raptr_ep64.exe (a gaming program I don't use but which was bundled with a game I bought) running in the task manager. Also, at one point I ran Paint Shop Pro and it informed me that an "OLE screen capture" is currently running. MSERT.exe also detected a Java/Obfuscator.W object. Is my computer infected? McAfee scanner and Emsisoft scanner don't seem to detect anything. I've seen threads stating that multiple dllhost.exe tasks is the sign of a serious infection, which has me really worried. Attached are the requested log files. Any help would be greatly appreciated. Thank you very much. Link to post Share on other sites
Kevin Zoll 309 Posted November 5, 2014 Report Share Posted November 5, 2014 Copy the below code to Notepad; Save As fixlist.txt to your Desktop. Winlogon\Notify\SDWinLogon-x32: SDWinLogon.dll [X] HKLM\...\Policies\Explorer: [NoControlPanel] 0 HKU\S-1-5-21-1857543906-2884715997-2832291398-1000\...\Run: [Google Update**.d<*>] => "C:\Users\Alan\AppData\Local\Google\Desktop\Install\{f5fb3f6d-693d-f50e-66f8-eb89ebb219bf}\d'x"Ù"\", &h#\. ùû[\{f5fb3f6d-693d-f50e-66f8-eb89ebb219bf}\GoogleUpdate.exe" > <===== ATTENTION (Value Name with invalid characters) HKU\S-1-5-21-1857543906-2884715997-2832291398-1000\...409d6c4515e9\InprocServer32: [Default-shell32] \\?\globalroot\Device\HarddiskVolume4\Users\Alan\AppData\Local\Temp\spvcnmd\ssudrdx\wow.dll ATTENTION! ====> ZeroAccess? HKU\S-1-5-18\...\Policies\Explorer: [NoControlPanel] 0 HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION HKU\S-1-5-21-1857543906-2884715997-2832291398-1000\SOFTWARE\Policies\Microsoft\Internet Explorer: Policy restriction <======= ATTENTION SearchScopes: HKLM - DefaultScope value is missing. SearchScopes: HKLM-x32 - DefaultScope value is missing. C:\Users\Alan\AppData\Local\Google\Desktop\Install C:\Users\Alan\AppData\Local\Temp\243766ca41f18fb694d02e3b30af737a.dll C:\Users\Alan\AppData\Local\Temp\cres.dll C:\Users\Alan\AppData\Local\Temp\cshell.dll C:\Users\Alan\AppData\Local\Temp\dllnt_dump.dll C:\Users\Alan\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe C:\Users\Alan\AppData\Local\Temp\jre-7u65-windows-i586-iftw.exe C:\Users\Alan\AppData\Local\Temp\raptrpatch.exe C:\Users\Alan\AppData\Local\Temp\raptr_stub.exe C:\Users\Alan\AppData\Local\Temp\sonarinst.exe C:\Users\Alan\AppData\Local\Temp\sres.dll C:\Users\Alan\AppData\Local\Temp\Syndicate.exe CustomCLSID: HKU\S-1-5-21-1857543906-2884715997-2832291398-1000_Classes\CLSID\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InprocServer32 -> \\?\globalroot\Device\HarddiskVolume4\Users\Alan\AppData\Local\Temp\spvcnmd\ssudrdx\wow.dll No FileClose Notepad.NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work. NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system Run FRST64 and press the Fix button just once and wait. If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart. The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply. Note: If the tool warns you about an outdated version please download and run the updated version. Link to post Share on other sites
WaffleKing 0 Posted November 5, 2014 Author Report Share Posted November 5, 2014 Thank you. Here is the fixlog.txt file that was generated. Link to post Share on other sites
Kevin Zoll 309 Posted November 5, 2014 Report Share Posted November 5, 2014 How are things running? Link to post Share on other sites
WaffleKing 0 Posted November 5, 2014 Author Report Share Posted November 5, 2014 Everything seems normal, but it's hard to know for sure. The symptom of 10-20 dllhost.exe or raptr tasks had stopped appearing after a few restarts even before I ran the fix, but I was worried that if a Trojan was causing them it'd still be lurking on my system. Is there a particular scanner I should use to confirm my system is clean of this particular infection? Link to post Share on other sites
WaffleKing 0 Posted November 5, 2014 Author Report Share Posted November 5, 2014 A web page I was visiting just now (www.cracked.com) was hijacked and redirected to a sponsor.adverstitial.com ad; not sure if this was caused by malware or if it was caused by an ad running on the website. Link to post Share on other sites
Kevin Zoll 309 Posted November 6, 2014 Report Share Posted November 6, 2014 The site itself doesn't seem to be Hijacked. Could have been a malicious advertisement, or there could still be malware lurking on your system. These next 2 tools target Adware & Junkware in general. Download AdwCleaner and save it on your desktop. Close all open programs and Internet browsers (you may want to print our or write down these instructions first). Double click on adwcleaner.exe to run the tool. Click on the Scan button. After the scan has finished, click on the Clean button. Confirm each time with OK. You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop. Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply. If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer. Download Junkware Removal Tool and save it on your desktop.Shut down your anti-virus, anti-spyware, and firewall software now to avoid potential conflicts. Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click it and select Run as administrator. The tool will open and start scanning your system. Please be patient as this can take a while to complete depending on your system's specifications. On completion, a log is saved to your desktop and will automatically open. Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply. Link to post Share on other sites
WaffleKing 0 Posted November 7, 2014 Author Report Share Posted November 7, 2014 Thank you. Here are the two log files generated. After running Adwcleaner, the next time I opened internet explorer I received a notification saying that an unknown program wanted to change my default homepage to Bing. Is this normal? I closed the notification and it hasn't come back. Link to post Share on other sites
Kevin Zoll 309 Posted November 7, 2014 Report Share Posted November 7, 2014 Yes, it is normal for AdwCleaner to do that. Some Adware remnants were removed. How are things running? Link to post Share on other sites
WaffleKing 0 Posted November 9, 2014 Author Report Share Posted November 9, 2014 Everything seems to be working normally. I ran Emsisoft and Malwarebytes scans and they came up clean, but msert.exe is still detecting infections (Exploit:Java/Obfuscator.W). Link to post Share on other sites
Kevin Zoll 309 Posted November 10, 2014 Report Share Posted November 10, 2014 Clear your Java Cache. Instructions on how to do so, can be found at http://www.java.com/en/download/help/plugin_cache.xml Link to post Share on other sites
WaffleKing 0 Posted November 12, 2014 Author Report Share Posted November 12, 2014 Thanks, that cleared up the Java/Obfuscator.W notice and MSERT is now reading as clean. Also, I took the time to run a full scan with McAfee (last time I did a smart scan), and it came up with a "RDN/Generic Exploit!1m3" Trojan notice. McAfee quarantined it, and after I ran another full scan came back with 0 infections detected. My computer was running really slow at one point, and I noticed about 80% of my RAM was in use, possibly because I hadn't restarted in a long time and have been opening and closing a lot of different programs (the issue cleared up after I restarted my computer). Anyway, because of this I went into Resource Monitor, and noticed I had multiple instances (about 10) of dllhost.exe shown running in memory in Resource Monitor, even though only one instance was shown running in Task Manager. I'm not really familiar with Resource Monitor so I'm not sure if this is normal or not. Link to post Share on other sites
Kevin Zoll 309 Posted November 12, 2014 Report Share Posted November 12, 2014 You did have a dll file left over from a ZeroAccess Trojan infection. That could explain some of the issues you were experiencing. Unless you are having problems, it is time to do the final steps. Uninstall AdwCleaner: Close all open programs and Internet browsers. Double click on adwcleaner.exe to run the tool. Click on the Uninstall button. Confirm by clicking Yes. Delete the following from your Desktop: (If they exist) AdwCleaner.exe Emsisoft Emergency Kit.lnk FRST.exe FRST64.exe JRT.exe JRT.txt Anything else I had you use Delete the following folders: (If they exist) C:\AdwCleaner C:\EEK C:\FRST Empty the Recycle Bin Download to your Desktop: - CCleaner Portable UnZip CCleaner Portable to a folder on your Desktop named CCleanerRun CCleanerOpen the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit) The following should be selected by default, if not, please select: Click and choose Uncheck Then go back to and click to run it. Exit CCleaner. Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore. You can delete and uninstall any programs I had you download, that you do not wish to keep on the system. Run Windows Update and update your Windows Operating System. Install and run the Secunia Personal Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated. Articles to read: How to Protect Your Computer From Malware How to keep you and your Windows PC happy Web, email, chat, password and kids safety 10 Sources of Malware Infections That should take care of everything. Safe Surfing! Link to post Share on other sites
Kevin Zoll 309 Posted November 17, 2014 Report Share Posted November 17, 2014 Thread Closed Reason: Resolved The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread. Link to post Share on other sites
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