Another Powelik victim

[tanner11 0]

Hello.  My laptop was infected with what appears to be the Powelik trojan. Norton 360 full scan found nothing.  Norton Power Eraser removed one item, but can't remember what it was.  The computer shop removed Trojan Clicker JS.  But the unauthorized access attempts keep coming.  Now I'm here.

 

I also backed up my files onto an external hard drive (Clickfree) in the middle of this infection (thought it had been taken care of by Norton Power Eraser).  Does this malware now exist on the external hard drive too?

 

Attached are my logs.  Thanks very much for your help!

[Kevin Zoll 309]

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKU\S-1-5-21-1764841928-4259869528-2274969592-1000\...\MountPoints2: {5c95ba42-5a4c-11e1-973f-b870f4fcf151} - E:\StartClickFreeBackup.exe
HKU\S-1-5-21-1764841928-4259869528-2274969592-1000\...A8F59079A8D5}\localserver32:  <==== ATTENTION!
ShellIconOverlayIdentifiers: [DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: [DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: [DropboxExt3] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers: [DropboxExt4] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} =>  No File
Filter: application/x-ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica; charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=euc-jp - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=ISO-8859-1 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=MS936 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=MS949 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=MS950 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=UTF-8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: application/x-ica;charset=UTF8 - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
Filter: ica - {CFB6322E-CC85-4d1b-82C7-893888A236BC} -  No File
C:\Users\Ruppert Family\MetricCollection.dll
C:\Users\Ruppert Family\AppData\Local\software
C:\ProgramData\apn
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\TRACING\AU__RASAPI32" /f
Reg: reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432NODE\MICROSOFT\TRACING\AU__RASMANCS" /f
CustomCLSID: HKU\S-1-5-21-1764841928-4259869528-2274969592-1000_Classes\CLSID\{005A3A96-BAC4-4B0A-94EA-C0CE100EA736}\localserver32 -> C:\Users\Ruppert Family\AppData\Roaming\Dropbox\bin\Dropbox.exe /autoplay No File
CustomCLSID: HKU\S-1-5-21-1764841928-4259869528-2274969592-1000_Classes\CLSID\{0F22A205-CFB0-4679-8499-A6F44A80A208}\InprocServer32 -> C:\Users\Ruppert Family\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-1764841928-4259869528-2274969592-1000_Classes\CLSID\{355EC88A-02E2-4547-9DEE-F87426484BD1}\InprocServer32 -> C:\Users\Ruppert Family\AppData\Local\Google\Update\1.3.23.9\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-1764841928-4259869528-2274969592-1000_Classes\CLSID\{90B3DFBF-AF6A-4EA0-8899-F332194690F8}\InprocServer32 -> C:\Users\Ruppert Family\AppData\Local\Google\Update\1.3.24.15\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-1764841928-4259869528-2274969592-1000_Classes\CLSID\{E8CF3E55-F919-49D9-ABC0-948E6CB34B9F}\InprocServer32 -> C:\Users\Ruppert Family\AppData\Local\Google\Update\1.3.25.5\psuser_64.dll No File
CustomCLSID: HKU\S-1-5-21-1764841928-4259869528-2274969592-1000_Classes\CLSID\{FE498BAB-CB4C-4F88-AC3F-3641AAAF5E9E}\InprocServer32 -> C:\Users\Ruppert Family\AppData\Local\Google\Update\1.3.24.7\psuser_64.dll No File

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Please attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[tanner11 0]

Hi.  I ran FRST64.  Attached is the log.  Thanks.

[Kevin Zoll 309]

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

[tanner11 0]

Attached are the new logs.

[Kevin Zoll 309]

Your logs look fine.

Unless you are having problems, it is time to do the final steps.

Uninstall AdwCleaner:

• Close all open programs and Internet browsers.
• Double click on adwcleaner.exe to run the tool.
• Click on the Uninstall button.
• Confirm by clicking Yes.

Delete the following from your Desktop: (If they exist)

AdwCleaner.exe

Emsisoft Emergency Kit.lnk

FRST.exe

FRST64.exe

JRT.exe

JRT.txt

Anything else I had you use

Delete the following folders: (If they exist)

C:\AdwCleaner

C:\EEK

C:\FRST

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

• UnZip CCleaner Portable to a folder on your Desktop named CCleaner

Run CCleaner

• Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
• The following should be selected by default, if not, please select:

  

• Click and choose
• Uncheck
• Then go back to and click to run it.
• Exit CCleaner.

Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Install and run the Secunia Personal Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

[tanner11 0]

My system seems to be running fine.  I completed the final steps as instructed.  One question - do you think the malware could have been backed up onto my external hard drive?  I performed a back up after thinking it had been removed by Norton Power Eraser.

 

Many thanks for your help!

[Kevin Zoll 309]

Yes, it is possible that the malware could have been backed up to you r external hard drive.

[Kevin Zoll 309]

Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.