Jump to content

EIS 9 firewall blocking private network server


Recommended Posts

Running Windows 7 64 Bit

Emsisoft Internet Security 9.0.0.45??

Previously had installed Emsisoft Anti-Malware with Online Armour

 

Just noticed in the past week that the network access to our Windows Home Server is being blocked.

 

  1. The Sever does not appear in Windows Explorer
  2. Entering UNC paths in Explore does not work
  3. I can ping IP address of server
  4. I cannot ping host name - (results in - "ping request could not find host")
  5. If I turn off firewall temporarily, server appears and remains accessible even after firewall is turned on again.
  6. All EIS firewall settings are at default

 

 

Link to post
Share on other sites

Hello,

 

Please download the file debug_output.zip from http://download1.emsisoft.com/debug_output.zipand unpack the ZIP on your computer.

Now please run the script enable_debug_output.bat as Administrator and reboot your computer.

Now reproduce the issue. Is this done please run the script disable_debug_output.bat to disable the logging. Restart your computer again.

Now please add the folder C:\ProgramData\Emsisoft\Logs to a ZIP file and send me this file to c[email protected]

Link to post
Share on other sites
  • 2 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...