Scoobiedoo 0 Posted December 28, 2014 Report Share Posted December 28, 2014 Hi I have just upgraded from my old internet security (separate malware and firewall programs) to the new all in one package First impressions is I am not impressed with it one bit the firewall rules side of the program never alerts me to new services trying to contact my pc and doesn’t seem to give me the option to set and allow access like the online armour separate firewall with that I could go in and set specific ip addresses on my network to be either ignored it allow all traffic across them At the moment I can’t stream to any of my machines connected towards my pc (media player and a ps3) unless I disable the firewall completely or switch it off and then back on the windows sharing service doesn’t seem to work at all So far I have tried adding the ip addressed of each device into the surf protection section and have not seen any difference I also have programs for remotely logging into my machine (Team viewer and unified remote) that I have set and trusted in the application rules section (All aloud in the behaviour blocker and firewall in and out sections set to allow all) and again as long as the firewall is running despite being configured to allow the programs to run through it (I think) wont function At the moment I am sorely considering cancelling this product and moving elsewhere as going from the package I had to the one I am now stuck with is night and day and doesn’t seem fit for purpose on the products i have used for the past 3 years Any advice or suggestions? Also this is a fresh install of windows as well too yet once the inernet security went on it never asked or went through advising what programs i wanted to allow or even trust everything on the machine either Thank Quote Link to post Share on other sites
Scoobiedoo 0 Posted December 28, 2014 Author Report Share Posted December 28, 2014 I've takes a few screen shots of the sections where I think i have added the programs correctly and also included the firewall logs as all other logs are blank fw_141228-221048.txt Quote Link to post Share on other sites
Andrew F. 28 Posted December 29, 2014 Report Share Posted December 29, 2014 Hello, Sorry you have troubles with EIS. The issues accessing computers over lan is a known problem in the current version. It should be fixed in the next beta. Quote Link to post Share on other sites
Scoobiedoo 0 Posted December 29, 2014 Author Report Share Posted December 29, 2014 Silly question what sort of timeframes are we looking at here? As it stands i have a product i have paid for thats not doing what it should be doing that i have paid for I never had any issues when the programs were seperate Quote Link to post Share on other sites
Christian Peters 99 Posted December 29, 2014 Report Share Posted December 29, 2014 Hello, sorry there is not ETA available for this patch. I can offer you to change back without charge to EAM and OA or i can offer you a full refund. Quote Link to post Share on other sites
Scoobiedoo 0 Posted December 29, 2014 Author Report Share Posted December 29, 2014 Thanks for the reply If possible going back to EAM and OA as that solution worked well for me rather than the all in one Quote Link to post Share on other sites
Andrew F. 28 Posted December 30, 2014 Report Share Posted December 30, 2014 Hello, Just in case - we published a new EIS/EAM beta. Your lan issues should be fixed in it. Quote Link to post Share on other sites
Christian Peters 99 Posted December 30, 2014 Report Share Posted December 30, 2014 @Scoobiedoo, We fixed a bug in our last beta version when handling LAN connections that may very well be related to your issues as well. To enable beta updates just go to the EIS section Settings subsection Updates and activate the Enable beta updates option. Then start a manual update from the Overview screen by clicking on the grey Updates box. You will have to reboot your system after the update is complete. Does the problem still persist with the beta? Quote Link to post Share on other sites
Scoobiedoo 0 Posted December 30, 2014 Author Report Share Posted December 30, 2014 Thanks for the info guys switching to the beta looks as if its cleared the problems all issues i was having seemed to be resolved now Quote Link to post Share on other sites
Christian Peters 99 Posted December 30, 2014 Report Share Posted December 30, 2014 Hello, ok and thank you for the feedback. Quote Link to post Share on other sites
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