Andy5

Scan hangs at 75%

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This happens when i run a full scan.

 

I just also tested doing a threat scan and it hangs at 50% for about 4 minutes, scanning nothing  as shown in the jpg below.

 

Note that the quick scan is fine.

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Since you do have other real-time anti-malware software installed, I would suggest to try to disable any other protection software first before trying to perform a scan and see if it makes any difference.

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i have turned malwarebytes real-time protection off, the scans only stalled at the same position for 12 seconds. 

 

 

 

 

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It is normal that the scan stalls at this point, as it is busy enumerating all the files contained within that folder in order to scan them. It appears MBAM is interfering with that for some reason on your system, most likely scanning each file we enumerate through, causing the excessive stall. I suggest for the time being to stop MBAM before running any on-demand scans in EAM/EIS.

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