Negarandegan 0 Report post Posted April 25, 2015 Help : EEC searches and finds my clients but does not detect their separately installed EAM !! Share this post Link to post Share on other sites
Frank H 84 Report post Posted April 27, 2015 Hi, - did you enable automatic refresh ? - did you enter username and password in the 'remote credentials' menu ? EEC requires a regular global user account to be available on the clients During a refresh of the grid, EEC impersonates with that regular user account to be able to gather EAM status information. thanks Share this post Link to post Share on other sites
Negarandegan 0 Report post Posted April 27, 2015 Hi yes, I have entered remote credentials and refresh too, but problem exists. still no news from new EEC version? Share this post Link to post Share on other sites
Frank H 84 Report post Posted April 27, 2015 Hi, I can offer you a remote support session with teamviewer to see what's going on. Current EEC status can be found here http://support.emsisoft.com/topic/17210-is-enterprise-console-ever-being-updated/#entry130429 Thanks Share this post Link to post Share on other sites
