Negarandegan 0 Posted April 25, 2015 Report Share Posted April 25, 2015 Help : EEC searches and finds my clients but does not detect their separately installed EAM !! Quote Link to post Share on other sites
Frank H 104 Posted April 27, 2015 Report Share Posted April 27, 2015 Hi, - did you enable automatic refresh ? - did you enter username and password in the 'remote credentials' menu ? EEC requires a regular global user account to be available on the clients During a refresh of the grid, EEC impersonates with that regular user account to be able to gather EAM status information. thanks Quote Link to post Share on other sites
Negarandegan 0 Posted April 27, 2015 Author Report Share Posted April 27, 2015 Hi yes, I have entered remote credentials and refresh too, but problem exists. still no news from new EEC version? Quote Link to post Share on other sites
Frank H 104 Posted April 27, 2015 Report Share Posted April 27, 2015 Hi, I can offer you a remote support session with teamviewer to see what's going on. Current EEC status can be found here http://support.emsisoft.com/topic/17210-is-enterprise-console-ever-being-updated/#entry130429 Thanks Quote Link to post Share on other sites
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