Jump to content

EIS brings Blue Screen

Recommended Posts

After using OnlineArmor for six years, I upgraded to EIS.  Initially very smooth but next day I received a blue screen stating IRQL_NOT_LESS_OR_EQUAL.  I have had this system for 2 1/2 years and this was the very first Blue Screen ever.  After several hard kills and reboots it was working again.  Next day same thing happens again.  This time I recovered using Macrium Reflect and my system is back to the way that it was, OA and no EIS.


I would like to go back to using EIS.  Any ideas what was happening?  Thank you very much.




EDIT: Windows 7 Home Premium, 64-bit

Link to post
Share on other sites

Also, please note that the download from Microsoft doesn't actually install the hotfix. It extracts the hotfix installer somewhere on your computer so that you can then install the hotfix. Unfortunately by default it tries to extract it to C:\ which it doesn't have permission to write to, so it will fail, and it isn't nice enough to tell you when that happens. I recommend changing the place it extracts the file to somewhere you can find it easily, such as your desktop.

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.

  • Create New...