ratman 0 Posted May 31, 2015 Report Share Posted May 31, 2015 Sometimes after choosing a behavior for a program its alert window does not close correctly leaving an application window on the taskbar that's impossible to close Quote Link to post Share on other sites
stapp 152 Posted June 1, 2015 Report Share Posted June 1, 2015 If you open the task manager, look under processes tab, click on a2start.exe and press the end process tab does it go from the taskbar then ? Quote Link to post Share on other sites
ratman 0 Posted June 1, 2015 Author Report Share Posted June 1, 2015 I'll try next time it happens Quote Link to post Share on other sites
GT500 861 Posted June 2, 2015 Report Share Posted June 2, 2015 If you open the task manager, look under processes tab, click on a2start.exe and press the end process tab does it go from the taskbar then ? Before doing that, please be sure to open EIS, go to the Settings, and turn off the Self Protection. You can't terminate any processes from EIS as long as Self Protection is on. Also, the notifications and alerts are displayed by a2guard.exe rather than a2start.exe, so you'd have to close a2guard.exe to get rid of the phantom taskbar icon. You can do this without needing to terminate it in the Task Manager and without turning off the Self Protection simply by right-clicking on the Emsisoft icon in the System Tray, and selecting "Shut down protection". You can get the icon back by launching EIS from the icon on your desktop. 1 Quote Link to post Share on other sites
ratman 0 Posted June 3, 2015 Author Report Share Posted June 3, 2015 You can do this right-clicking on the Emsisoft icon in the System Tray, and selecting "Shut down protection". You can get the icon back by launching EIS from the icon on your desktop. Thanks it works Quote Link to post Share on other sites
GT500 861 Posted June 3, 2015 Report Share Posted June 3, 2015 You're welcome. Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.