Mark de Jager Posted June 15, 2015 Report Share Posted June 15, 2015 Hello, When you have a license you can get some discount when you renew. My mother has a 30 days trial version but I don't see the option to renew it. Am I missing something? Thanks in advance. Link to comment Share on other sites More sharing options...
Peter2150 Posted June 15, 2015 Report Share Posted June 15, 2015 I don't believe their is an option to renew. If you need a bit more time to evaluate, they will probably extend it, but normally the trial is a one time shot, and then you either buy or use it as the free version which is limiited Link to comment Share on other sites More sharing options...
Mark de Jager Posted June 15, 2015 Author Report Share Posted June 15, 2015 Yes, but you can't renew (read: upgrade) the trial? Link to comment Share on other sites More sharing options...
Thomas Ott Posted June 15, 2015 Report Share Posted June 15, 2015 Hello and thank you for your request. It is as Peter2150 already suggested, a trial version is a free gift from us so that someone can try the full version of our software for 30 days for free. Only valid full license keys can be renewed with customer rebate. So for the initial purchase there is no rebate. Then if a customer decides to renew this full version license key we can count him to our existing customers an offer appropriate rebate for a renewal. Link to comment Share on other sites More sharing options...
Mark de Jager Posted June 15, 2015 Author Report Share Posted June 15, 2015 I know enough for now, thank you both! Link to comment Share on other sites More sharing options...
Thomas Ott Posted June 15, 2015 Report Share Posted June 15, 2015 Thank you for your feedback, you are welcome! Link to comment Share on other sites More sharing options...
Mark de Jager Posted June 15, 2015 Author Report Share Posted June 15, 2015 Well, any suggestions to let me mother buy a license for herself? Link to comment Share on other sites More sharing options...
Thomas Ott Posted June 15, 2015 Report Share Posted June 15, 2015 Dear Mark, One possibility is that you refer your mothers license - this way your mother needs to pay the full price as new customer and we can extend your own key for six further month because of the referral. You can also purchase a further new license key as a gift for your mother - we would offer you 25% for your order for a new license key. Another possibility would be that you simply use a 2-PC license key with your mother, I would recommend this way as you can take advantage of volume rebate and your license will end the same day and can be extended with one renewal order. Basically because of the volume rebate we offer for a 2-PC key the price for your mothers license will be half of the price you already payed if you go this way. Please just drop me a PM if you would want to have an offer for an upgrade to a 2-PC license key from your own license. Link to comment Share on other sites More sharing options...
Mark de Jager Posted June 15, 2015 Author Report Share Posted June 15, 2015 Hi, Can my mom then keep using EAM? If yes I can think of it. Link to comment Share on other sites More sharing options...
Thomas Ott Posted June 15, 2015 Report Share Posted June 15, 2015 Dear Mark, Please tell me your own license key you want to upgrade in a PM and I'll be happy to see what we can do. In the meantime, should you have any further questions, please do not hesitate to contact me again. Link to comment Share on other sites More sharing options...
Mark de Jager Posted June 15, 2015 Author Report Share Posted June 15, 2015 I've PMed you. Link to comment Share on other sites More sharing options...
Thomas Ott Posted June 15, 2015 Report Share Posted June 15, 2015 Just replied Mark. Link to comment Share on other sites More sharing options...
Mark de Jager Posted June 15, 2015 Author Report Share Posted June 15, 2015 We talk in PM, you can close this. Time for bed now. Link to comment Share on other sites More sharing options...
Thomas Ott Posted June 15, 2015 Report Share Posted June 15, 2015 Closing topic. Link to comment Share on other sites More sharing options...
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