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EAM not dleleted files after scan finished


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Welcome,

I have EAM 10 for Windows 7 program behaves strangely after the scanning process namely when it detects files and running scanning program does not delete selected files or moves them to the quarantine only shows the message contact the service program from the manufacturer. It is impossible to delete selected files which can be seen on the screenshot and the log after scanning.

How to fix it and to force the program to normal operation - scanning should be completed delete all files - when it is and for that I have it on disk, and if not for both genders and no dai to fix it is flying to the basket, and in its place comes competition .

 

log: http://www.wklejto.pl/228846

 

 

 

post-11925-0-36651900-1434575369_thumb.jpg

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Hello,

 

then we have to remove this files manually. I moved your topic to the right forum section Help, my PC is infected.

 

Please read http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/and create the needed log files. Please attach this files to your topic. Our malware removal specialists will help you to remove the files manually.

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Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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