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PeZzy

nProtect GameGuard and Emsisoft

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Trying to run the game Blade & Soul which uses GameGuard. GG crashes when trying to start the game, with the error window 4049. In the application log...

 

Faulting application name: GameMon.des, version: 2014.12.23.1, time stamp: 0x5498f9b3
Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x55636317
Exception code: 0xc0000005
Fault offset: 0x00039802
Faulting process id: 0x848
Faulting application start time: 0x01d0b18202356940
Faulting application path: C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard\GameMon.des
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 40b05040-1d75-11e5-b03d-e0cb4eccd4ae

 

I tried adding folder exceptions to no avail. Shutting down EIS doesn't work - I have to uninstall it. Once EIS is removed from the computer, the game works. I tried reinstalling EIS but got the same problem.

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A folder exclusion won't work. Instead set the exclusion type to "Process" and set the item to "C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard\GameMon.des". Also make sure all three check boxes are checked. That should prevent EIS from interfering with GameGuard.

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