PeZzy Posted June 28, 2015 Report Share Posted June 28, 2015 Trying to run the game Blade & Soul which uses GameGuard. GG crashes when trying to start the game, with the error window 4049. In the application log... Faulting application name: GameMon.des, version: 2014.12.23.1, time stamp: 0x5498f9b3 Faulting module name: ntdll.dll, version: 6.1.7601.18869, time stamp: 0x55636317 Exception code: 0xc0000005 Fault offset: 0x00039802 Faulting process id: 0x848 Faulting application start time: 0x01d0b18202356940 Faulting application path: C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard\GameMon.des Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: 40b05040-1d75-11e5-b03d-e0cb4eccd4ae I tried adding folder exceptions to no avail. Shutting down EIS doesn't work - I have to uninstall it. Once EIS is removed from the computer, the game works. I tried reinstalling EIS but got the same problem. Link to comment Share on other sites More sharing options...
Fabian Wosar Posted June 28, 2015 Report Share Posted June 28, 2015 A folder exclusion won't work. Instead set the exclusion type to "Process" and set the item to "C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard\GameMon.des". Also make sure all three check boxes are checked. That should prevent EIS from interfering with GameGuard. 1 Link to comment Share on other sites More sharing options...
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