bobbonomo 2 Posted July 4, 2015 Report Share Posted July 4, 2015 I just renewed to EIS from OA&EAMI read the instructions for upgrade from EAM to EIS. Uninstall EAM and download EIS and run.Do I also uninstall OA before installing EIS or is there something automatic to catch all.I always like to know the proper way instead of learning by trial and error. Quote Link to post Share on other sites
digmor crusher 10 Posted July 4, 2015 Report Share Posted July 4, 2015 I would say uninstall it, your not using it anymore so why would you want it on your computer. Quote Link to post Share on other sites
bobbonomo 2 Posted July 4, 2015 Author Report Share Posted July 4, 2015 It's my guess too but that is trial and error. Quote Link to post Share on other sites
Sintharius 18 Posted July 4, 2015 Report Share Posted July 4, 2015 Since EIS cannot be installed alongside OA you should remove both EAM and OA before attempting to install EIS Quote Link to post Share on other sites
Fred Singh 5 Posted July 5, 2015 Report Share Posted July 5, 2015 Actuality is never run two software firewalls together Quote Link to post Share on other sites
Fabian Wosar 390 Posted July 6, 2015 Report Share Posted July 6, 2015 Just to give an official confirmation to what was said by a few of our forum users already: You will have to uninstall OA first before you are able to install EIS. The EIS setup will check if OA is present and refuse to install if OA is still found. Quote Link to post Share on other sites
bobbonomo 2 Posted July 7, 2015 Author Report Share Posted July 7, 2015 Done Quote Link to post Share on other sites
Fabian Wosar 390 Posted July 10, 2015 Report Share Posted July 10, 2015 Thanks for letting us know. Quote Link to post Share on other sites
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