Andy5

Computer is slow

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Hi, Currently i am having some problems relating to computer slow down and some system errors. I don't believe i am infected as i ran scans with  both EIS and MBAM which indicated the system to be clean. 

Addition.txt

FRST.txt

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Do the following:

 

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM\...\Run: [] => [X]
FF user.js: detected! => C:\Users\Andrew\AppData\Roaming\Mozilla\Firefox\Profiles\27sd74db.default\user.js [2015-01-22]
2015-06-23 10:38 - 2015-06-23 10:38 - 00000000 _____ C:\Users\Andrew\AppData\Local\{ED120196-9C20-49C2-BAAD-5FE362D3BEB8}
2014-11-17 17:14 - 2014-11-17 17:14 - 6000640 _____ () C:\Program Files (x86)\GUT3E96.tmp
2014-03-01 09:47 - 2014-03-01 09:47 - 0007597 _____ () C:\Users\Andrew\AppData\Local\Resmon.ResmonCfg
2013-07-17 21:46 - 2013-07-17 21:46 - 0017408 _____ () C:\Users\Andrew\AppData\Local\WebpageIcons.db
2015-06-23 10:38 - 2015-06-23 10:38 - 0000000 _____ () C:\Users\Andrew\AppData\Local\{ED120196-9C20-49C2-BAAD-5FE362D3BEB8}
C:\Users\Andrew\AppData\Local\Temp\Risweb32.exe
Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

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Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

  • Ensure Remove disinfection tools is checked.
  • Also place a checkmark next to:
    • Create registry backup
    • Purge system restore
  • Click the Run button.
When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

  • UnZip CCleaner Portable to a folder on your Desktop named CCleaner
Run CCleaner
  • Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
  • Click "Options" and choose "Advanced"
  • Uncheck "Only delete files in Windows Temp folders older than 24 hours"
  • Then go back to "Cleaner" and click the "RunCleaner" button.
  • Exit CCleaner.
Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Install and run the Secunia Personal Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

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Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

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