hurrimark

Can't uninstall online armor and emsisoft

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Hello,

 

please do not try to remove Online Armor via the Emsiclean tool. Please restart the emsiclean.exe and enable only the following entries:

a2antimalware (C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe)

 C:\PROGRAM FILES (X86)\EMSISOFT ANTI-MALWARE\A2CONTMENU.DLL
 C:\PROGRAM FILES (X86)\EMSISOFT ANTI-MALWARE\A2CONTMENU64.DLL

 Emsisoft Anti-Malware Uninstall (6.0 and newer)

 C:\Program Files (x86)\Emsisoft Anti-Malware\

Then press Remove selected objects. Then restart your computer.

 

Now please download a new Online Armor setup from: http://dl.emsisoft.com/OnlineArmorSetup.exe

 

Run the OnlineArmorSetup.exe and install Online Armor over your old Online Armor installation. Is this done reboot your computer. Now you should be able to uninstall Online Armor via the Windows control panel section programs. After the uninstall process please restart the computer twice.

 

Now you should be able to install Emsisoft Internet Security.


 

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Hello,

 

please do not try to remove Online Armor via the Emsiclean tool. Please restart the emsiclean.exe and enable only the following entries:

a2antimalware (C:\Program Files (x86)\Emsisoft Anti-Malware\a2service.exe)

 C:\PROGRAM FILES (X86)\EMSISOFT ANTI-MALWARE\A2CONTMENU.DLL
 C:\PROGRAM FILES (X86)\EMSISOFT ANTI-MALWARE\A2CONTMENU64.DLL

 Emsisoft Anti-Malware Uninstall (6.0 and newer)

 C:\Program Files (x86)\Emsisoft Anti-Malware\

Then press Remove selected objects. Then restart your computer.

 

Now please download a new Online Armor setup from: http://dl.emsisoft.com/OnlineArmorSetup.exe

 

Run the OnlineArmorSetup.exe and install Online Armor over your old Online Armor installation. Is this done reboot your computer. Now you should be able to uninstall Online Armor via the Windows control panel section programs. After the uninstall process please restart the computer twice.

 

Now you should be able to install Emsisoft Internet Security.

 

I've done this but after downloading the EIS it says upon opening -  it appears a version of EAM or EIS is already installed on your system. i've checked on the CP uninstall programmes and EAM is not on the list.

 

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