More EIS and GameGuard Problems

Recommended Posts

Recent updates to the game, Blade and Soul, and GameGuard have resulted in Emsisoft and GameGuard fighting it out. Whenever the game is started and GameGuard tries to load, my Win 7-64 bit computer becomes unusable and I have to shutdown via the power button.


My current FileGuard White List...


Folder - C:\Program Files (x86)\plaync

Process - C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard.des

Process - C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard\GameMon.des

Process - C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard\npggNT.des


The only entry I can find in Event Viewer is...


Faulting application name: a2service.exe, version:, time stamp: 0x55ce3745

Faulting module name: npggNT.des, version: 2015.1.27.1, time stamp: 0x54c6e92f

Exception code: 0xc0000417

Fault offset: 0x0001a6aa

Faulting process id: 0x4ec

Faulting application start time: 0x01d0d84d5a2a2dec

Faulting application path: C:\Program Files (x86)\Emsisoft Internet Security\a2service.exe

Faulting module path: C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard\npggNT.des

Report Id: 79cbab70-4441-11e5-ba4d-e0cb4eccd4ae

Share this post

Link to post
Share on other sites

Looks like GameGuard is injecting one of its modules into our process. There is unfortunately not much we can do about it. You will have to report it to the Game Guard developers as it is something they will have to fix.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    No registered users viewing this page.