PeZzy

More EIS and GameGuard Problems

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Recent updates to the game, Blade and Soul, and GameGuard have resulted in Emsisoft and GameGuard fighting it out. Whenever the game is started and GameGuard tries to load, my Win 7-64 bit computer becomes unusable and I have to shutdown via the power button.

 

My current FileGuard White List...

 

Folder - C:\Program Files (x86)\plaync

Process - C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard.des

Process - C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard\GameMon.des

Process - C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard\npggNT.des

 


The only entry I can find in Event Viewer is...

 

Faulting application name: a2service.exe, version: 10.0.0.5631, time stamp: 0x55ce3745

Faulting module name: npggNT.des, version: 2015.1.27.1, time stamp: 0x54c6e92f

Exception code: 0xc0000417

Fault offset: 0x0001a6aa

Faulting process id: 0x4ec

Faulting application start time: 0x01d0d84d5a2a2dec

Faulting application path: C:\Program Files (x86)\Emsisoft Internet Security\a2service.exe

Faulting module path: C:\Program Files (x86)\plaync\Blade & Soul\bin\GameGuard\npggNT.des

Report Id: 79cbab70-4441-11e5-ba4d-e0cb4eccd4ae

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Looks like GameGuard is injecting one of its modules into our process. There is unfortunately not much we can do about it. You will have to report it to the Game Guard developers as it is something they will have to fix.

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