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BSoD and Other Issues

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Hi: sorry to prompt on this topic, but i had the same issues as Cranfield some weeks ago. My internet wired connection was disabled when windows started and it took a long time to load, also BSOD appeared within minutes. Luckily i had a back up , a clean Windows 7 installation was on my schedule even before all the crashes. Now im running Win 7 64 bits, installed again emsisoft internet security, and everything is fine.

 

Didnt knew about a bug on W7. Ive been using Ccleaner often the last weeks, and that was when problems started. I hadn't cleaned any important file or changed settings, but i think CC ruined some windows cache icons and other files. Could it be the cause for this issues?. Im sure my OS was corrupted and i wasnt able to perform an OS repair, since my computer hanged before finishing installation. Thanks.

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CCleaner has an option to clear the Windows icon cache, which essentially deletes it, forcing Windows to rebuild it on startup. Unfortunately, without a memory dump to look at, all we could really do is speculate as to why the BSoD happened.

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I didnt save memory dumps sadly, but BSOD said Bad_pool_header . I dont have that hotfix Fabio mentioned above in my installation. Its strange because Ccleaner was not set to clean system files or cache icons.Thanks!.

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A little update, i think i discovered an issue with my PC, drivers for Nvidia / Nforce are outdated, although it says drivers are working correctly in device manager, my cpu usage was high and before BSoD prompted after opening Chrome, so my mistake it wasnt Ccleaner or Emsisoft , thanks ... :D

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... before BSoD prompted after opening Chrome...

That could mean it's the BSoD related to the hotfix I linked to above. If that hotfix is not installed, using a browser like Google Chrome while the firewall drivers from Emsisoft Internet Security are installed and active could result in a BSoD.

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Yes, you are right, its something related to Windows 7, at least in my system. I tested a little bit changing some settings but it still does the same, it leaks a lot of memory with some processes,( Im reading in Microsoft website there is a hotfix for that too ) it annoys me really, im running a clean copy of Win 7, but i think its not the right one for my system. i have athlon x2 3.00 GHz, asus motherboard m4m68tm-le, 4 gb memory, to do usuall desktop stuff, still it goes up to 80 % cpu usage while opening Chrome. Dont know if windows 8.1 or other OS will be convenient for me.

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I've gone ahead and split this into a new topic.

As for Google Chrome, I don't normally use it, however the issue you are experiencing could be caused by an extension. I recommend trying to disable them to see what happens. If things work OK with extensions disabled, then you can try enabling them one at a time and relaunching Google Chrome to see which one was at fault.

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I dont have extensions in Google Chrome or other software installed, i installed windows 7 15 days ago with a clean copy, and tried installing new drivers for my motherboard form Asus site, also uninstalled some patchs from Microsoft to see what issue could be, because at first everything worked fine, can i give you a link with a new dump from a bsod today? many thanks

082615-12979-01.dmp

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Here's the basic info about the crash from WhoCrashed (not the best of utilities for debugging crashes, but the info here is just what's in the memory dump):

crash dump file: C:\Windows\Minidump\082615-12979-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x74EC0) 
Bugcheck code: 0x1 (0x74CF2E09, 0x0, 0xFFFE, 0xFFFFF88005792CA0)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time. 
Our developers might be able to figure out why this is happening if they have a full memory dump to look at. Without that, the best recommendation I can make is to ensure that all drivers installed on your computer are up to date.

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