dns unlocker virus is driving me mental

[Collooch 0]

Hi there,

Elise sent me a couple of links.  Here are the attached reports.

both scans found nothing but the virus definitely active.

 

Any help here would be much appreciated.

Thanks

Christian

 

 

scan_150828-104704.txt

Addition.txt

FRST.txt

[Kevin Zoll 309]

Christian,

Do the following:

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

HKLM-x32\...\Run: [] => [X]
ShellIconOverlayIdentifiers-x32: ["DropboxExt1"] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: ["DropboxExt2"] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: ["DropboxExt3"] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: ["DropboxExt4"] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: ["DropboxExt5"] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: ["DropboxExt6"] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: ["DropboxExt7"] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} =>  No File
ShellIconOverlayIdentifiers-x32: ["DropboxExt8"] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} =>  No File
GroupPolicy: Group Policy on Chrome detected <======= ATTENTION
CHR HKU\S-1-5-21-2354075437-3744231763-2042566630-1002\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
CHR HKU\S-1-5-21-2354075437-3744231763-2042566630-1005\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION
SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
2015-08-28 05:05 - 2015-03-29 05:05 - 00001334 _____ C:\Windows\Tasks\QGYN.job
2015-08-26 11:33 - 2015-06-01 13:17 - 00000358 _____ C:\Windows\Tasks\DriverToolkit Autorun.job
2015-08-18 04:05 - 2015-02-17 17:49 - 00000000 ____D C:\ProgramData\10115085283705826562
2009-08-04 13:24 - 2009-08-04 13:24 - 0000087 ____C () C:\Program Files (x86)\AUTORUN.INF
2009-01-23 14:55 - 2009-01-23 14:55 - 0184320 ____C () C:\Program Files (x86)\SecSNMP.dll
2006-12-20 06:42 - 2006-12-20 06:42 - 0016948 ____C () C:\Program Files (x86)\Setup.dat
2009-08-11 17:48 - 2009-08-11 17:48 - 0777320 ____C () C:\Program Files (x86)\Setup.exe
2015-03-26 15:14 - 2015-03-26 15:14 - 0005542 ___HC () C:\Users\Admin\AppData\Roaming\ETMSKM
2015-03-26 15:14 - 2015-03-26 15:14 - 0005542 ___HC () C:\Users\Admin\AppData\Roaming\QGYN
2015-02-17 17:49 - 2015-02-17 17:49 - 0354952 ___HC (AnySend.com) C:\Users\Admin\AppData\Local\nslE2D2.tmp
2015-03-31 10:21 - 2015-03-31 10:21 - 0000017 ___HC () C:\Users\Admin\AppData\Local\resmon.resmoncfg
2010-09-17 12:19 - 2014-05-05 09:58 - 0006766 _____ () C:\ProgramData\hpzinstall.log
C:\Users\Admin\AppData\Local\Temp\BlackBerryDeviceManager.exe
C:\Users\Admin\AppData\Local\Temp\BlackBerryLauncher.exe
C:\Users\Admin\AppData\Local\Temp\dropbox_sqlite_ext.{5f3e3153-5bce-5766-8f84-3e3e7ecf0d81}.tmpgj2hjd.dll
C:\Users\Admin\AppData\Local\Temp\sqlite3.dll
C:\Users\Instant Imprints\AppData\Local\Temp\FlashPlayerUpdate.exe
C:\Users\Instant Imprints\AppData\Local\Temp\FP_AX_MSI_INSTALLER.exe
C:\Users\Instant Imprints\AppData\Local\Temp\RCReadCookies.exe
C:\Users\Instant Imprints\AppData\Local\Temp\zlib.dll
C:\Users\Instant Imprints\AppData\Local\Temp\_is76A5.exe
C:\Users\Instant Imprints\AppData\Local\Temp\_isB8E3.exe
Task: {0106D237-0BCF-445E-8CC5-50DC1F305727} - System32\Tasks\CXFYCNE => C:\ProgramData\2abfacb28a86414db67072195669c416\2abfacb28a86414db67072195669c416.exe <==== ATTENTION
Task: {0FEA2875-CA2B-4F3E-AAB9-A76B55FE94F5} - \51202ba7-afb6-4b72-8080-6cb631f1e2cb-3 -> No File <==== ATTENTION
Task: {1276A4B3-6438-442D-8DDB-813E022A9D14} - \globalUpdateUpdateTaskMachineUA -> No File <==== ATTENTION
Task: {152537CB-0B2F-4763-8947-EDD8B3148D3B} - \51202ba7-afb6-4b72-8080-6cb631f1e2cb-1-7 -> No File <==== ATTENTION
Task: {1C09A49B-21CC-4E31-B7B8-B3BE7EE36F63} - System32\Tasks\DriverToolkit Autorun => C:\Program Files (x86)\DriverToolkit\DriverToolkit.exe
Task: {26484470-F311-4FC3-80BA-8F5D66998055} - \51202ba7-afb6-4b72-8080-6cb631f1e2cb-5_user -> No File <==== ATTENTION
Task: {2665474C-E271-47ED-A04E-15C8FD8A712F} - \BlockAndSurf Update -> No File <==== ATTENTION
Task: {27A3A3C5-4679-46C0-951E-82E6EE1EACB8} - System32\Tasks\QGYN => C:\Users\Admin\AppData\Roaming\QGYN.exe <==== ATTENTION
Task: {34E901A5-F1A5-4D67-B348-9AE71A0185F5} - System32\Tasks\Microsoft\Windows Defender\MpIdleTask => c:\program files\windows defender\MpCmdRun.exe
Task: {3CCEFAEC-E2DD-41DC-BE96-22B1090C3B06} - \LaunchSignup -> No File <==== ATTENTION
Task: {3EAE5EB8-3EE4-4780-9518-BE88917C183B} - \Microsoft\Windows\Maintenance\Advanced IC Updating -> No File <==== ATTENTION
Task: {455FAE65-5C3C-4EFF-A80F-50E1C0F5554A} - System32\Tasks\Microsoft\Windows Defender\MP Scheduled Scan => c:\program files\windows defender\MpCmdRun.exe
Task: {5416A6B5-979E-4491-8A9B-9C87F7DB7DDC} - \Special IC Runner -> No File <==== ATTENTION
Task: {5448F063-0B1E-4AD4-853B-0448FD601A16} - \APSnotifierPP1 -> No File <==== ATTENTION
Task: {69029301-B20E-428D-A2AB-6AEED9C0DCFE} - \51202ba7-afb6-4b72-8080-6cb631f1e2cb-1-6 -> No File <==== ATTENTION
Task: {6B519B27-1A72-44D6-A1B1-A91C37F65D6E} - \ProPCCleaner_Start -> No File <==== ATTENTION
Task: {96518014-4C45-4E53-8229-7232219FB9FE} - \51202ba7-afb6-4b72-8080-6cb631f1e2cb-6 -> No File <==== ATTENTION
Task: {9EFB8907-106C-4287-8BAD-85D2E3D6C943} - \APSnotifierPP2 -> No File <==== ATTENTION
Task: {A9BE8489-EDFB-4943-A65F-F870A7518898} - \51202ba7-afb6-4b72-8080-6cb631f1e2cb-7 -> No File <==== ATTENTION
Task: {D1763831-1BB4-4D0E-9A63-39411182D4F2} - \51202ba7-afb6-4b72-8080-6cb631f1e2cb-10_user -> No File <==== ATTENTION
Task: {DDE03927-7D6F-48F1-85F1-CB78C7266446} - \globalUpdateUpdateTaskMachineCore -> No File <==== ATTENTION
Task: {E3542C77-F941-4407-8ABE-5BE8866391CB} - \APSnotifierPP3 -> No File <==== ATTENTION
Task: {EF1F706C-7629-4FB3-AF6E-ADC8CCE73B85} - \51202ba7-afb6-4b72-8080-6cb631f1e2cb-5 -> No File <==== ATTENTION
Task: C:\Windows\Tasks\DriverToolkit Autorun.job => C:\Program Files (x86)\DriverToolkit\DriverToolkit.exe
Task: C:\Windows\Tasks\ETMSKM.job => C:\Users\Admin\AppData\Roaming\ETMSKM.exe <==== ATTENTION
Task: C:\Windows\Tasks\MyPC Backup  Updater.job => C:\Program Files (x86)\MyPC Backup\updater\updater.exe <==== ATTENTION
Task: C:\Windows\Tasks\QGYN.job => C:\Users\Admin\AppData\Roaming\QGYN.exe <==== ATTENTION

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Kevin Zoll 309]

Thread Closed

Reason: Lack of Response

PM either Kevin, Elise, or Arthur to have this thread reopened.

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.

[Elise 276]

Topic reopened as requested, please provide the requested log.

[Collooch 0]

Hi there Thanks, Elise,

 

Here are the attached files.

 

Thanks

Christian

Fixlog.txt

[Collooch 0]

Hi There I rebooted again and ran fresh scans this morning.

 

here are the reports

thanks

FRST.txt

scan_150901-155858.txt

[Kevin Zoll 309]

Christian,

Your logs look fine.

How are things running?

[Collooch 0]

Hi Kevin,

 

The virus is still active.  I ran the fix this morning and rescanned the system.  This is an active bugger.  It is also redirecting me to a PC support window every other time I click a web link or type a web address.  When I close the window and refresh the page it works fine, but the next time I click a link or type and address it goes back to this pc support window.  I close and refresh and start the process over.

 

Not sure how to kill this too.

 

Anyhow I ran the FRST and the EEK scan again.  EEK was clear, and the fixlog and addition reports are attached from the FRST scan.

 

Now what?

Thanks

Christian

Addition.txt

Fixlog.txt

FRST.txt

scan_150903-084231.txt

[Kevin Zoll 309]

Christian,

Do the following:

Download AdwCleaner and save it on your desktop.

• Close all open programs and Internet browsers (you may want to print our or write down these instructions first).
• Double click on adwcleaner.exe to run the tool.
• Click on the Scan button.
• After the scan has finished, click on the Clean button.
• Confirm each time with OK.
• You will be prompted to restart your computer. A text file will open in Notepad after the restart (this is the log of what was removed), which you can save on your desktop.
• Attach that log file to your reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

  NOTE: If you lose that log file for any reason, you can find it at C:\AdwCleaner on your computer.

Download Junkware Removal Tool and save it on your desktop.

• Run the tool by double-clicking it.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log is saved to your desktop and will automatically open.
• Attach the JRT log file to a reply by clicking the More Reply Options button to the lower-right of where you type in your reply.

[Collooch 0]

Hi Kevin,

 

Here are the attached files after running both Scans.

 

JRT shows nothings.

ADW did a few things, but I still have it...there are still DNS unlocker ads

 

Thanks

Christian

AdwCleanerC2.txt

JRT.txt

[Kevin Zoll 309]

Christian,

Copy the below code to Notepad; Save As fixlist.txt to your Desktop.

SearchScopes: HKLM -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = 
Tcpip\..\Interfaces\{8FAA46D8-69FA-4159-8926-B8D23373BD67}: [NameServer] 82.163.143.169,82.163.142.171
Tcpip\..\Interfaces\{9EA677F5-8AEC-4277-A0FD-6ED8DDEEF03A}: [NameServer] 82.163.143.169,82.163.142.171
2015-09-03 08:38 - 2013-09-23 14:58 - 00070239 ____C C:\ads_err.adt
2015-09-03 08:38 - 2013-09-23 14:58 - 00004096 ____C C:\ads_err.adi

Close Notepad.

NOTE: It's important that both files, FRST64 and fixlist.txt are in the same location or the fix will not work.

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

Run FRST64 and press the Fix button just once and wait.

If the tool needed a restart please make sure you let the system to restart normally and let the tool complete its run after restart.

The tool will make a log on the Desktop (Fixlog.txt). Attach it to your reply.

Note: If the tool warns you about an outdated version please download and run the updated version.

[Collooch 0]

Hi Kevin,

 

I ran the FRST, here is the fix log.

This baby is still hanging on.  I had to refresh the emsisoft support page 6 times before I could get to this thread to reply.

 

Best,

Christian

Fixlog.txt

[Collooch 0]

Good Morning.  I thought that for kicks I would run a new FRST scan.

 

Attached are the results.

 

Best,

Christian

FRST.txt

[Collooch 0]

Hi Kevin,

 

I ran another scan with a competitive product in Malwarebytes this morning just to see if there was anything and I ran hitman pro as well.

 

The Malware scan did find the dnsunlocker and quarantined the file.

I have attached both the logs from hitman and malwarebytes so you can see the locations where they hang out, that may help make it better to remove the code.

 

Can I get a script to run on FRST to make sure the registry edits are not just quarantined but properly removed?

 

So far the computer is running much better this am, but I would like to make sure this is eradicated.

 

Thanks

Christian

malwarebytes scan log.txt

HitmanPro_20150904_0927.log

[Kevin Zoll 309]

Christian,

I am going to have you reset the TCP/IP Stack, Winsock, and flush the DNS cache.

Close all windows

Do the following:

Start -> All Programs -> Accessories -> Right click "Command Prompt" -> "Run as administrator"

Click"OK" on any alerts.

The Command Console will open

Enter the following commands, at the Command Prompt. Commands must be entered exactly as shown.

Press the Enter Key after each command. Wait for each command to finish before proceeding to the next command.

ipconfig /flushdns
ipconfig /release
ipconfig /renew
netsh winsock reset catalog
netsh int ip reset reset.log
Exit

Restart your PC.

Let's take a fresh look.

Run fresh scans with Emsisoft Emergency Kit (EEK) and FRST, attach the new EEK and FRST scans to your reply.

Be sure to let me know how things are running?

[Collooch 0]

Hi Kevin,

 

I hope you had a beauty long weekend.  I want to say thanks for all you help through this.  Support has been very good!.

 

I ran those commands in command prompt.

Re-ran the scans with EEK and FRST.

 

EEK found something, 2 files and I quarantined them.

 

So far the system appears to be running much better, and not with any of the annoying traits from before!

 

I am not sure what the attached reports will tell you, so any light you can shed on that would be appreciated.

 

Much thanks

Christian

Addition.txt

FRST.txt

scan_150907-092835.txt

[Kevin Zoll 309]

Christian,

Your logs look fine.

Unless you are having problems, it is time to do the final steps.

Now to remove most of the tools that we have used in fixing your machine:

Download Delfix from here and save it to your desktop.

• Ensure Remove disinfection tools is checked.
• Also place a checkmark next to:
  • Create registry backup
  • Purge system restore
• Click the Run button.

When the tool is finished, a log will open in notepad. I do not need the log. You can close Notepad.

Empty the Recycle Bin

Download to your Desktop:

- CCleaner Portable

• UnZip CCleaner Portable to a folder on your Desktop named CCleaner

Run CCleaner

• Open the CCleaner Folder on your Desktop and double click CCleaner.exe (32-bit) or CCleaner64.exe (64-bit)
• Click "Options" and choose "Advanced"
• Uncheck "Only delete files in Windows Temp folders older than 24 hours"
• Then go back to "Cleaner" and click the "RunCleaner" button.
• Exit CCleaner.

Turn off System restore to flush all your restore points then turn system restore back on. See How To Enable and Disable System Restore.

You can delete and uninstall any programs I had you download, that you do not wish to keep on the system.

Run Windows Update and update your Windows Operating System.

Install and run the Secunia Personal Software Inspector, this will inspect your system for software that is out-of-date and in need of updating. Update anything program/application detected as being out-dated.

Articles to read:

How to Protect Your Computer From Malware

How to keep you and your Windows PC happy

Web, email, chat, password and kids safety

10 Sources of Malware Infections

That should take care of everything.

Safe Surfing!

[Collooch 0]

Hi Kevin,

 

done and done.

Thanks much for all your help.

Christian

[Kevin Zoll 309]

Thread Closed

Reason: Resolved

The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do Not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist.

All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread.