lannij 0 Posted September 13, 2015 Report Share Posted September 13, 2015 hello emsisoft! i've been running scans on my computer for a few weeks now, but still the redirect keeps happening. the very first scan i ran was a full scan for all drives and 7 items were found, but emsisoft only quarantined 2 of them. since then, i have continued to have these redirect popups and they are taking control of my computer! i can no longer run a scan via emsisoft using chrome. when i try, the emsisoft program goes into some kind of script where, no matter where i click on the screen, the responses are automatic and ineffective. in other words, the scan will not run! i am attaching all the logs i have run, since i did not begin with the emergency kit. i kind of went at it backwards, i guess. i'm running windows 7 professional. the browser i can no longer use is chrome. i'm using opera to do this troubleshooting and post this plea. if there is any further information i can provide, please let me know. once this is posted, i am going to run the emsisoft emergency kit using opera, as i believe i can still get it to scan. thank you. scan_150818-150805.txt scan_150818-151023.txt scan_150907-114522.txt scan_150907-114932.txt scan_150908-105743.txt scan_150908-110811.txt scan_150913-090704.txt Link to post Share on other sites
stapp 153 Posted September 13, 2015 Report Share Posted September 13, 2015 Please attach the logs requested here thanks. http://support.emsisoft.com/forum-6/announcement-2-start-here-if-you-dont-we-are-just-going-to-send-you-back-to-this-thread/ Link to post Share on other sites
Kevin Zoll 309 Posted September 16, 2015 Report Share Posted September 16, 2015 Thread Closed Reason: Lack of Response PM either Kevin, Elise, or Arthur to have this thread reopened. The procedures contained in this thread are for this user and this user only. Attempting to use the instructions in this thread on your system could result in damaging the Operating System beyond repair. Do not use any of the tools mentioned in this thread without the supervision of a Malware Removal Specialist. All posters requesting Malware Removal assistance are required to follow all procedures in the thread titled START HERE, if you don't we are just going to send you back to this thread. Link to post Share on other sites
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